Senior Learning Solutions Specialist

Please apply online using a laptop or desktop computer.POSITION SUMMARY : This role provides performance & learning expertise to internal and external audiences, including employees, volunteers and more. This role is responsible for maximizing talent through innovative, learner-centered, and impactful performance & learning solutions that align to our strategic performance outcomes. This role's assignments range from moderate to highly complex and requires skills in consulting, adult learning, instructional design, learning technology, and project management. This is a remote position (US). #LI-RemoteCheck out our video Saving Lives : It's the Best Job EverACCOUNTABILITIES : Learner Experience : Enable employees to provide our customers with world class service, support and experience through innovative learning strategies and curriculaPartner with team and business project leads to identify performance needs and consult on strategically aligned performance and learning recommendationsPromote and establish immersive learner experiences to guide performance, including but not limited to role-specific learner personas and learning journeysApply knowledge & skills in consulting, instructional design, development processes, tools, strategies, delivery, and evaluation methods to enable best in class service and performanceDesign and develop all types of learning solutions using a variety of development tools that exemplify good practices in instructional designProvide train-the-trainer services for support SME facilitator developmentStay current on learning theory, instructional design, delivery methods, and best practices related to performance & learning, and sharing with the teamProject Management : Demonstrate strong project management and ability to lead, design, and develop large scale projects with tight deadlinesCollaborate in cross-functional teams to identify performance needs and drive appropriate learning strategyMonitor SME-led program reviews & evaluation needsDirect, assign, or manage the capacity and work of others on project teams (SMEs, etc.)Other duties as assigned to support NMDP strategy, goals, and initiativesREQUIRED QUALIFICATIONS : Knowledge of : Performance Consultation TechniquesInstructional Design & Adult Learning PrinciplesMS Office, Adobe, Articulate, WebEx, Learning Management Systems, and / or other related talent technology and social collaboration toolsChange Management PrinciplesProject ManagementFacilitation TechniquesAbility to : Create modern, visually appealing content for today's learners that is aesthetically pleasing and easy to consumeApply current and emerging instructional design principles and learner-centered design methods with demonstrated application through innovative learning experiencesEngage diverse audiences through learning programs with impactful outcomesDemonstrate high degree of business acumen and ability to lead through influenceCommunicate effectively in all situations with strong interpersonal and consultation skillsEstablish strong working relationships with internal and external stakeholders, using diplomacy to address conflict and resolve solutionsSelf-motivate to lead and execute projects on time and within budgetManage and rapidly prioritize multiple projects simultaneouslyHandle and maintain confidential informationTravel 1-3 trips per year (as needed)Education and / or Experience : Bachelor's degree and a minimum of 5 years of learning & development experienceProven success and experience in instructional design, outcome-based program design, innovative classroom design, complex, multi-media-rich e-learning experience design, hands-on digital and experience design, and / or instructional technologyDemonstrated experience collaborating with SME facilitators to design materials and facilitation coaching in a fast paced and high change work environmentPREFERRED QUALIFICATIONS : (Additional qualifications that may make a person even more effective in the role, but are not required for con ideration)Relevant certifications and / or Master's degree in Instructional Design, Instructional Technology, Adult Education, I / O Psychology, or Organizational DevelopmentExperience working in a healthcare and / or regulated environmentDEI COMMITMENT : As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.BENEFITS : NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident / critical illness / hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off / holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information : NMDP Benefit InformationAdditional InformationNumber of Openings : 1Pay Basis : YearlySchedule : Full-timeDriver Policy : NoCareer Category : Established Leader / Established ProfessionalCareer Level : 7Equal Opportunity Employer - minorities / females / veterans / individuals with disabilities / sexual orientation / gender identity