What are the responsibilities and job description for the Customer Service Representative (Alarm Monitoring/Security Dispatch position at National Monitoring Center?
Job description
Job Title : Customer Service Representative - Alarm Monitoring Agent
Job Location : Lake Forest, CA.
Job Type : Full-Time; Nonexempt
Shift Time :
- 1 : 30 pm to 10 : 00 pm Wednesday and Thursday off
Pay Rate : $18.00 per hour
Since 2001, National Monitoring Center is an industry leading third party Alarm System monitoring company, and a member of the Netwatch Group. Each member of the Netwatch Group aims to bring a sense safety to all our customers across the globe.
Further details regarding our organization can be found at www.NMCcentral.com
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Job Description
This position is a Customer Service Representative role for a security alarm monitoring facility. Our goal is to deliver high quality customer service in a knowledgeable format, while precisely documenting all actions taken to ensure coherent communication.
Salary : $18