What are the responsibilities and job description for the Operations Manager- Private Money Lending position at National Mortgage Staffing?
We are seeking an experienced Operations Manager to oversee underwriting and processing teams. The ideal candidate will have a strong background in high-volume private lending, with a proven track record of managing teams and streamlining operations to enhance efficiency and profitability.
Key Responsibilities:
- Team Leadership: Supervise, mentor, and develop a team of underwriters and loan processors, fostering a collaborative and high-performance culture.
- Operational Management: Oversee all aspects of the lending process, ensuring compliance with company policies and regulatory requirements while maintaining high standards of quality and service.
- Process Improvement: Identify inefficiencies and implement best practices to optimize workflow, reduce turnaround times, and enhance the customer experience.
- Performance Monitoring: Track team performance metrics, conducting regular assessments and providing constructive feedback to ensure team goals are met or exceeded.
- Risk Management: Work closely with underwriters to assess loan applications, manage risk, and ensure sound lending decisions.
- Collaboration: Liaise with sales and marketing teams to align operational capabilities with business development goals.
- Reporting: Prepare and present regular reports to senior management on operational performance, challenges, and opportunities for improvement.
- Training & Development: Implement training programs to enhance the skills and knowledge of the underwriting and processing teams.
Qualifications:
- Minimum of 5 years of experience in private lending or hard money lending, with at least 3 years in a managerial role.
- Proven experience managing high-volume loan processing and underwriting operations.
- Strong knowledge of underwriting guidelines, risk assessment, and loan products.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Proficient in loan origination systems and relevant software applications.
