What are the responsibilities and job description for the Remote Encompass Administrator position at National Mortgage Staffing?
Encompass Administrator – Onsite
Salary Range: $75,000 - $85,000
We are seeking an experienced Encompass Administrator to manage and optimize our Encompass Loan Origination System (LOS). The ideal candidate will be responsible for maintaining system configurations, improving workflows, supporting end users, and ensuring the system operates smoothly and efficiently. This role requires a deep understanding of mortgage operations, technical expertise in Encompass, and a proactive approach to system enhancement and problem-solving.
Key Responsibilities:
- System Administration & Maintenance: Manage all aspects of the Encompass LOS, including system settings, configurations, and user access.
- Workflow Optimization: Collaborate with business units to analyze processes and implement system enhancements that improve efficiency and ensure compliance.
- User Support & Training: Provide support for Encompass users, troubleshoot issues, and develop user training materials to promote best practices.
- Customization & Development: Build and maintain custom input forms, business rules, and reporting dashboards to meet business needs.
- Compliance & Data Integrity: Work with compliance teams to ensure Encompass configurations align with industry regulations (e.g., TRID, HMDA, RESPA).
- Security & Access Management: Ensure the system adheres to regulatory requirements, monitor system security, and manage access controls.
- Integration Management: Coordinate with third-party vendors and IT teams to manage system integrations and data integrity.
- Cross-Functional Collaboration: Partner with loan processors, underwriters, closers, funders, post-closers, developers, IT, and operations leaders to ensure Encompass functionalities align with and support business objectives.
- Project Management: Lead or assist in system upgrades, new feature rollouts, and special projects related to the LOS.
Qualifications:
- Experience: 5 years of experience as an Encompass Administrator in the mortgage industry, with expertise in system configuration, workflow automation, and troubleshooting.
- Technical Skills: Strong understanding of Encompass system administration, including custom fields, business rules, SDK, and reporting.
- Mortgage Knowledge: Familiarity with mortgage loan processes, including origination, underwriting, processing, and closing.
- Problem-Solving: Analytical mindset with the ability to troubleshoot and resolve complex system issues.
- Communication: Excellent written and verbal communication skills, with the ability to collaborate with technical and non-technical teams.
- Project Management: Experience managing system enhancement projects and working with cross-functional teams.
Preferred Qualifications:
- Experience with Encompass SDK, APIs, and advanced reporting tools.
- Certification in Encompass Administration or similar credentials.
- Experience with secondary marketing, compliance, or regulatory reporting in the mortgage industry.
This is a remote position with a salary range of $75,000 - $85,000.
Salary : $75,000 - $85,000
