What are the responsibilities and job description for the Remote Private Money Lending- Operations Manager position at National Mortgage Staffing?
Must reside in PST or MST
We are seeking an experienced Operations Manager to oversee underwriting and processing teams. The ideal candidate will have a strong background in high-volume private lending, with a proven track record of managing teams and streamlining operations to enhance efficiency and profitability.
Key Responsibilities:
- Team Leadership: Supervise, mentor, and develop a team of underwriters and loan processors, fostering a collaborative and high-performance culture.
- Operational Management: Oversee all aspects of the lending process, ensuring compliance with company policies and regulatory requirements while maintaining high standards of quality and service.
- Process Improvement: Identify inefficiencies and implement best practices to optimize workflow, reduce turnaround times, and enhance the customer experience.
- Performance Monitoring: Track team performance metrics, conducting regular assessments and providing constructive feedback to ensure team goals are met or exceeded.
- Risk Management: Work closely with underwriters to assess loan applications, manage risk, and ensure sound lending decisions.
- Collaboration: Liaise with sales and marketing teams to align operational capabilities with business development goals.
- Reporting: Prepare and present regular reports to senior management on operational performance, challenges, and opportunities for improvement.
- Training & Development: Implement training programs to enhance the skills and knowledge of the underwriting and processing teams.
Qualifications:
- Minimum of 5 years of experience in private lending or hard money lending, with at least 3 years in a managerial role.
- Proven experience managing high-volume loan processing and underwriting operations.
- Strong knowledge of underwriting guidelines, risk assessment, and loan products.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities effectively.
- Proficient in loan origination systems and relevant software applications.
