What are the responsibilities and job description for the Front Desk Representative position at National Park Medical Center?
Your experience matters
How you’ll contribute
As a Front Desk Representative, you will provide superior customer service to both patients and other staff members.
Additional responsibilities include:
- Ensuring that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy
- Greeting patients and handling check-in/check-out process
- Collecting patient payments
- Verifying patient demographic and insurance information, updating as needed
- Other duties as required
What we offer
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
- Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
- Competitive Paid Time Off
- Short-term and Long-term disability 100% paid for by the company
- Employee Assistance Program – mental, physical, and financial wellness assistance
- Loan repayment, tuition reimbursement and scholarship opportunities for qualified candidates
- Professional development opportunities, apprenticeship programs, and certification assistance
- And much more…
Qualifications and requirements
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Additional skills include:
- Excellent interpersonal skills to effectively and courteously handle patient and family interactions with other staff.
- Technology proficiency: familiarity with the use of Microsoft Office Suite
- Organized and detail-oriented
About Us
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. National Park Medical Center, a 163-bed full-service hospital, is a forward thinking, innovative hospital where trust, teamwork and technology come together to make a positive difference in the health of our community and region.
Where We Are:
Live where others only get to vacation…Hot Springs, located in the gently rolling Ouachita Mountains, offers a unique combination of natural beauty, cultural life, and historical interest. With numerous outdoor activities, art galleries, local shops, and diverse cuisine, Hot Springs has something for everyone.
EEOC Statement:
National Park Medical Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.
