What are the responsibilities and job description for the Computer Assistant (Seasonal) position at National Park Service?
Summary
This position is located at Shenandoah National Park where the incumbent performs technical support duties in the operation of the unit's personal computers and other peripheral equipment. May provide support to a Local Area Network.
This announcement is for a temporary seasonal position and is exempt to the 2025 Civilian Hiring Freeze.
Position is TEMPORARY seasonal not-to-exceed 1039 work hours in a service year.
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Duties
Shenandoah National Park is located in Virginia, approximately 90 miles southwest of Washington, D.C. The park consists of approximately 197,000 acres of land, including 80,000 acres designated as wilderness. Home to over 300 species of animals including black bears, white-tailed deer, owls, eagles, peregrine falcons, snakes, and Shenandoah salamanders as well as over 1,400 species of plants, Shenandoah National Park provides a variety of ecosystems along the mountain range. The Park offers biking, scenic driving along the 105-mile-long Skyline Drive, rock climbing, over 500 miles of trails, including 101 miles of the Appalachian Trail, horse trails, and some of the best night skies in this part of Virginia. Annual visitation is around 1.3 million, which has direct and extensive economic impact on the surrounding area (eight counties and nine municipalities). The Park hosts multiple special events and festivals throughout the year and draws more visitation in the fall to view the changing leaves. The park's natural, cultural and recreational resources are of vital interest to local and regional businesses, political leaders, conservation and outdoor recreation organizations, and the Commonwealth of Virginia. Luray offers basic amenities such as stores and restaurants. Larger cities within two hours include Harrisonburg, Charlottesville, Winchester, Culpeper and the Washington D.C. area.
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Requirements
Conditions of Employment
All qualifications must be met by the closing date of this announcement-04/07/2025. This announcement has an applicant limit of 50. Once the first 50 applicants have been received, the announcement will no longer be available to apply to.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40 hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
Applicants must possess the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience could include: communicating and assisting others with computer information technology related work or data to ensure accuracy, completeness, and consistency with organization standards and that includes troubleshooting and resolving hardware, software, systems, servers, network issues/problems/connectivity. Providing status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience. Identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions. You must include hours per week worked.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience at the grade level of this announcement.
Additional information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
ADDITIONAL SELECTIONS: This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
TEMP NTE Less Than 1040: Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
TEMP NTE Less Than 1040: Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.
Physical Demands: The work is mostly sedentary, although some walking, bending, stooping, lifting, and travel to field sites is required. Must be able to lift 50 lbs.
Telework: The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
This position is located at Shenandoah National Park where the incumbent performs technical support duties in the operation of the unit's personal computers and other peripheral equipment. May provide support to a Local Area Network.
This announcement is for a temporary seasonal position and is exempt to the 2025 Civilian Hiring Freeze.
Position is TEMPORARY seasonal not-to-exceed 1039 work hours in a service year.
Help
Duties
- Support end-user skills development classes to train employees in the various software applications such as Microsoft Office Professional (Excel, Access, word Power Point), Microsoft Windows, E-Mail, and related software.
- Interpret error and warning messages generated by the application, system, and security logs in Windows server and workstation operating system software.
- Configure, administer, and troubleshoot Motorola Radio Systems (portable units, mobile units, and base station) including security features such an encryption between remote locations.
- Install, configure, and troubleshoot peripherals (printers, external hard drives, scanners, external DVD writers, etc.) on notebooks, thin client devices, and personal computer hardware.
- Install, configure, support and troubleshoot Microsoft Windows desktop/laptop operating systems in a corporate or government network environment.
Shenandoah National Park is located in Virginia, approximately 90 miles southwest of Washington, D.C. The park consists of approximately 197,000 acres of land, including 80,000 acres designated as wilderness. Home to over 300 species of animals including black bears, white-tailed deer, owls, eagles, peregrine falcons, snakes, and Shenandoah salamanders as well as over 1,400 species of plants, Shenandoah National Park provides a variety of ecosystems along the mountain range. The Park offers biking, scenic driving along the 105-mile-long Skyline Drive, rock climbing, over 500 miles of trails, including 101 miles of the Appalachian Trail, horse trails, and some of the best night skies in this part of Virginia. Annual visitation is around 1.3 million, which has direct and extensive economic impact on the surrounding area (eight counties and nine municipalities). The Park hosts multiple special events and festivals throughout the year and draws more visitation in the fall to view the changing leaves. The park's natural, cultural and recreational resources are of vital interest to local and regional businesses, political leaders, conservation and outdoor recreation organizations, and the Commonwealth of Virginia. Luray offers basic amenities such as stores and restaurants. Larger cities within two hours include Harrisonburg, Charlottesville, Winchester, Culpeper and the Washington D.C. area.
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Requirements
Conditions of Employment
- U.S. Citizenship required.
- Appointment subject to background investigation and favorable adjudication.
- Meet Selective Service Registration Act requirement for males.
- Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
- Driver's License: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You may also be required to submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
- Work Schedule: You may be required to work on-call, evenings, weekends, holidays, overtime and shift work.
- Travel: You occasionally may be required to travel overnight away from home. You must obtain a government charge card for travel purposes.
- Government Charge Card: You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
- Minimum Age Requirement: Applicants must be at least 21 years old.
All qualifications must be met by the closing date of this announcement-04/07/2025. This announcement has an applicant limit of 50. Once the first 50 applicants have been received, the announcement will no longer be available to apply to.
Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40 hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
Applicants must possess the following minimum qualifications by close of the announcement:
EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-06 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples of specialized experience could include: communicating and assisting others with computer information technology related work or data to ensure accuracy, completeness, and consistency with organization standards and that includes troubleshooting and resolving hardware, software, systems, servers, network issues/problems/connectivity. Providing status of information technology systems, projects, or daily operations, including the communication of basic technical information to a non-technical audience. Identifying or selecting from a number of alternatives to address routine information technology-related issues by gathering and applying information from standard sources that provide a limited number of solutions. You must include hours per week worked.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
There is no substitution of education for experience at the grade level of this announcement.
Additional information
A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
ADDITIONAL SELECTIONS: This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
TEMP NTE Less Than 1040: Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS).
If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility.
The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM.
TEMP NTE Less Than 1040: Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.
Physical Demands: The work is mostly sedentary, although some walking, bending, stooping, lifting, and travel to field sites is required. Must be able to lift 50 lbs.
Telework: The National Park Service has determined that the duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.
Read more
- Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
