What are the responsibilities and job description for the Pool Repair Technician position at National Pool Partners?
National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. As a growing Company, we are always looking to expand our team with those who display the following characteristics that align with our core values:
- Positive
- Customer-centric with a passion for serving others and delivering results
- Self-starter
- Reliable and looking to grow in a fast-paced business
As a member of the team, you will enjoy:
- Working for a dynamic company with a people-first culture
- Medical benefits, including company-paid dental
- 401k with Company match
- Tremendous opportunities for growth and development
We're actively looking for an Experienced Pool Repair Technician, and a summary of the role can be found below. If this opportunity aligns with your background, skills, and interests, we strongly encourage you to apply and/or share this ad with a member of your network who may be a great fit!
The Experienced Pool Repair Technician will be responsible for general pool repair and maintenance, including, but not limited to, pool equipment, pool plumbing, and low-voltage wiring. Experienced Pool Repair Technician are customer-facing and are expected to approach each job professionally to maintain our high standard of customer care.
This opening requires 2 years of experience, extensive experience in heater diagnosing and automation installation, and electrical knowledge.
The pay range is $21-$27 plus commission.
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Diagnose, repair, and install pool equipment at customer locations.
- Thoroughly evaluate customer pool equipment and identify needed repairs or upgrades in equipment.
- Meet with and explain to customers the repairs needed, providing options to customers for solving their pool issues.
- Communicate with customers in advance of arriving at their home.
- Properly document jobs and work performed using mobile company technology.
- Quickly and clearly communicate internally and with the office and supervisor through email, messaging applications, or in person.
- Assist in technical training for the service department and other repair techs, if needed.
- Safely drive the company vehicle to appointments at the customer’s location
- Perform truck inspection weekly and notify the mechanic of any issue that arises in real time.
- Maintain parts, equipment, supplies, and chemical stock inventory levels in the vehicle.
- Work with office staff to ensure a high degree of accuracy with regard to accounting and billing.
- Improve processes and develop innovative ideas to help us grow to the next level.
- Professionally present yourself always.
- Perform other duties as assigned.
Salary : $21 - $27
