What are the responsibilities and job description for the Receptionist/Administrative Assistant position at National Railroad Safety Services, Inc. (NRSS)?
Job Title: Receptionist
Location: West Chester, OH
Job Type: Full-Time
FLSA Status: Non-exempt
Travel: N/A
Compensation: $18-$21
Company Profile:
National Railroad Safety Services, Inc. (NRSS) is a certified DBE/WBE firm primarily focused on providing safety services to the railroad industry. NRSS is the most trusted name in the railroad industry for providing qualified field safety staff and safety training. To best serve the railroad industry, NRSS provides all of these services in the continental United States, Canada, and Mexico. NRSS has the proven ability and the proven safety record to handle any project. Find the safety you have been missing today!
Job Description:
The Receptionist/Administrative Assistant will provide business support for National Railroad Safety Services including managing correspondence, clerical, light maintenance, and answering phone calls.
Required Education:
Associates degree in business or accounting field preferred (or equivalent combination)
Required Experience:
Minimum of 1 year preferred
Key Success Factors:
- Accountability: Accept full responsibility for self and contribution as a team member.
- Adaptability & Flexibility: Ability to consider a variety of issues that exist in the work place and change from one task to another as necessary.
- Analytical Thinking: Ability to analyze and synthesize information to understand issues, identify options, and support sound decision making.
- Attention to Detail: Ability to work in a conscientious, consistent, thorough manner, and attend to details while pursuing quality when accomplishing tasks.
- Communication: Ability to clearly convey information and ideas through a variety of media to employees/clients in a clear and succinct manner.
- Customer Service Focus: Ability to provide service excellence to internal and/or external clients.
- Decision Making: Ability to identify/understand issues, problems, opportunities and take appropriate action based on available facts, constraints, and probable consequences.
- Initiative: Ability to identify what needs to be done and take action before being asked.
- Innovativeness: Ability to devise new plans for quality excellence.
- Knowledge: Ability to navigate various rulebooks and/or regulations and demonstrate mastery.
- Organization: Ability to maintain materials and/or records in a clean and ordered manner.
- Planning: Ability to plan and prioritize work load to manage time effectively and accomplish assigned tasks.
- Stress Tolerance: Ability to maintain stable performance under pressure or opposition (such as time pressure or job ambiguity).
- Teamwork: Promote cooperation and commitment within a team environment to achieve goals and deliverables.
- Thoroughness: Ability to ensure that one's work is complete and accurate.
Job Requirements:
- Previous experience working a front desk is preferred, but not required.
- Must have experience using scanners and working with PDFs
- Knowledge of Microsoft Office products
- Must be a team player with a willingness to complete a multitude of varying task
Job Duties:
- Answer and direct phone calls
- Organize, scan, and file documents
- Direct visitors to scheduled appointments
- Accept and put away deliveries
- Maintain cleanliness of reception area and kitchen
- Organize storage closets and spaces
- Distribute bulk supplies such as reams of paper
- Send and receive mail
- Work well in team environment using strong collaborative skills
- Maintains strong relationships with internal and external business partners
- Performs light maintenance duties
- Performs additional task as assigned
Work Environment:
This job operates in an office environment.
Physical Demands:
- Must be able to lift and carry 30lbs for a moderate length
- Must be able to stand on their feet for a moderate period of time
Benefits:
- Medical, Dental, Vision, Life Insurance
- Short Term, Long Term Disability Insurance
- Paid Vacation and Holidays
- 401(k) Retirement Plan
Keywords:
Receptionist, Administrative Assistant, Assistant, Accounting.
Safety Commitment:
All employees of all levels are to remain committed to safety at all times while employed at National Railroad Safety Services, Inc. (NRSS). As such, no job is so important and no service is so urgent that we may not take time to perform all work safely. Simply put, safety is our way of life. By placing safety first, we not only ensure the wellbeing of our employees, customers, and communities, but we hold true our commitment to being the leader in safety throughout the Railroad Industry.
Closing Statement:
National Railroad Safety Services, Inc. (NRSS) is an Equal Opportunity/Affirmative Action Employer. Any candidate selected for this position must be able to successfully pass pre-employment/recurrent background checks, drug/alcohol testing, and classroom training.
Salary : $18 - $21
