Director of Operations

Thank you for your interest in joining the National Ramp team!

National Ramp is a market leader, innovator, and disruptor providing newfound freedom to elderly and disabled human beings with the greatest range of accessibility ramps in the industry. Our family has been in the access business for over 30 years, and the foundation of our growth and any success we’ve had is our Core Value to care about people.

National Ramp dealers have installed hundreds of thousands of ramps across North America, and it is truly rewarding to make a real and meaningful change in so many lives. We believe that making great ramps is only a part of our work. The greatest work we do is giving fellow humans their freedom back. When someone is literally trapped inside their home or stuck in a hospital and we are able to provide a means for them to regain their Freedom Now – that is what brings us true joy and purpose.

At National Ramp, we work hard, we are accountable, and we are results-driven. We recognize that these attributes may not be valued by everyone, and that’s OK!

Our Core Values are:

• We WOW – We go the Extra Mile. We exceed expectations. We work hard and have fun. We are obsessed with our customers, we love our business, and we love what we do. We are “World Class” in everything we do
• We NOW – We GSD (Get Stuff Done) and we get it done fast. Freedom NOW. We are urgent, driven, energetic, and fast-paced. We believe in “production, then perfection”
• We Own It – We are accountable. No excuses, no jerks. We take responsibility for our actions, our job, our life, and our word by seeing things through to completion. We are nice, but we are driven for results
• We Innovate and disrupt. We are growth-minded, for us and for our customers. We never stop learning. We adapt quickly and thrive on new challenges. We constantly seek ways to disrupt the status quo and improve
• We Care. We care about people. About each other, about our customers, about our customer’s customers, about our families, and about the world. We are invested in National Ramp and behave like it’s our own business to help everyone win. We stay safe to ensure everyone goes home the way they came, every day
  
  

Today, National Ramp is in search of a passionate and enthusiastic Director of Operations who will bring their expertise to our team and help us grow to become the #1 Ramp Company in the World.

The Director of Operations will develop and implement operational strategies, manage various departments, and ensure efficiency, productivity, and profitability. This role requires a strategic thinker with a strong background in operations management, process improvement, and business leadership.

Key Attributes We Admire:

• Confidence and determination
• Ability to build rapport across diverse personality types
• Active listening skills to truly understand and address customer needs
• Persistence and creativity in problem-solving
  
  

Your Key Responsibilities:

• Establish, implement, and communicate the strategic direction of the organization’s operations department
• Develop and implement Lean manufacturing strategies and continuous improvement plans
• Lead cross-functional teams and drive process improvement initiatives
• Identify, recommend, and implement new processes, technologies, and systems to improve and streamline organizational processes and use of resources and materials
• Oversee supply chain strategy to ensure timely and cost-effective delivery of products and services
• Execute dual sourcing strategy on all materials
• Develop strategies to enhance supplier relationships and improve logistics
• Manage the quarterly and annual budgeting process and P&L responsibilities
• Negotiate contracts and agreements with vendors, partners, and clients
• Manage and continue to strengthen the company’s S&OP process
• Maintain ERP systems, data integrity, and inventory accuracy
• Lead and mentor the operations team, fostering a culture of high performance and professional development
  
  

Required Skills:

Operational Expertise:

• Deep understanding of operational management, including process improvement, resource management, and supply chain logistics
• Knowledge of industry standards, regulations, and best practices
  
  

Strategic Thinking:

• Ability to develop and implement strategic operational plans aligned with business objectives
• Experience in providing strategic recommendations to senior management
  
  

Leadership and Management:

• Strong leadership skills with the ability to inspire and lead a high-performing operations team
• Experience in managing cross-functional teams and working collaboratively with other leaders
  
  

Analytical and Problem-Solving Skills:

• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Excellent problem-solving skills with a proactive approach to identifying and addressing operational challenges
  
  

Communication and Interpersonal Skills:

• Excellent communication skills with the ability to effectively present operational information to various stakeholders including the board, employees, and external partners
• Strong interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders
  
  

Technology Proficiency:

• Proficiency in operational management software and tools
  
  

Requirements:

• Bachelor’s degree in business administration, Operations Management, Engineering, or a related field. A master’s degree or MBA is preferred
• Professional certifications such as CSCP, PMP, or Lean Six Sigma are highly desirable
• Minimum of 10 years of progressive experience in operations, with at least 5 years in a senior leadership role
  
  

Why Join National Ramp?

Our commitment to you goes beyond the usual. You'll enjoy a competitive salary and a comprehensive benefits package after 30 days of employment. This includes health, dental, and vision insurance, a matching 401(k), life and disability insurance, and a wealth of other resources to support your personal and professional life. With 3 weeks of Paid Time Off and additional days for statutory holidays, we ensure you have the time to recharge and enjoy life.

More than that, we offer a work environment where you're encouraged to excel and innovate. At National Ramp, your work is more than a job – it's a passion fueled by a community that values your contributions and celebrates your achievements.

Join us in our mission to create accessible spaces for everyone. At National Ramp, your work changes lives, including your own.

Location: Valley Cottage, NY (M-F, On-Site)

Salary: The salary range for this position, based in Valley Cottage, NY, is $150,000 to $200,000 per year. The final salary will be based on the candidate's qualifications and experience.

Ready to Make a Difference? Apply Now!

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