What are the responsibilities and job description for the QUALITY ASSURANCE SUPERVISOR position at National Safety Apparel?
Founded in Cleveland, OH during the resilient years following the Great Depression, NSA has been the guardian of American workers since day one. Our founder, Wally Grossman, dedicated his life to one mission : ensuring that every worker returned home safely at the end of the day. We've never lost sight of his mission.
Today, NSA is America's Safety Choice. NSA owns and operates 9 USA manufacturing plants and employs more than 950 American workers and hasn't wavered from its original mission. We make the best safety apparel for the American worker. Period.
When you choose to work for NSA, you are joining a generational legacy of safety and American craftsmanship workers and gaining a family.
We are looking for a passionate and detail-oriented Quality Assurance Supervisor to join our talented team. If this sounds like you, we invite you to apply and see what NSA is all about!
This position is a non-exempt position (eligible for Overtime) reporting to the Director of Manufacturing. Although this position does not have any direct reports, you will be part of a team that is passionate about high quality and safety.
This is a full-time position located in our Chicago, Illinois facility.
This position has responsibility for the completion of various inspection and verification related tasks, such as : conducting audits, investigations, inspection, and filing reports related to the tasks. The goal is to identify, investigate, control, and inform.
Salary range : $19.00 / hour to $25.00 / hour
Essential Job Functions :
- Perform quality assurance inspections at various stages of the production process. Includes verifying incoming work bundles, visual quality inspections on finished garments and verifying special labeling and packaging requests.
- Work closely with key personnel to coordinate, facilitate, and lead the development and maintenance of corporate quality assurance and quality initiatives.
- Establish goals, record, track, measure and deliver reports on progress of quality assurance and improvement activities as needed.
- Take leadership and responsibility for determining compliance exceptions based on experience, product knowledge, and historical information.
- Identify work that does not meet NSA quality standards.
- Notify Director Operations, or appropriate Supervisor of any non-conformances found with regards to quality, workmanship, and measurements.
- Work collaboratively with Quality Manager, Product Managers, and other key operations and sales personnel to effectively investigate, process and administer product returns and documented customer complaints (RGA's).
- Work alongside the Director of Operations and department supervisors to conduct internal department audits and identify areas for improvement within the establishment.
- Generate and submit the appropriate forms and reports to effectively communicate and document improvement needs detected during investigations, inspections, and audits.
- Have open communication with the Director of Operations regarding problems, issues, and non-conformances found.
- Offer new ideas (Opportunities for Improvement - OFI's) based on your textile education and / or previous work experience.
- Other tasks, as needed and determined by the Director of Operations, to promote awareness, improvement, and organization.
Non-Essential Job Functions :
Training : Provided on the job and supplemented with external seminars and / or classes.
Qualifications :
Education & Certifications : High school diploma or GED is preferred.
Experience : Three years of work in a manufacturing facility (similar in size and scope to NSA) preferred.
Skills :
Physical Requirements : Standing and / or walking for long periods of time; lifting up to 35 lbs.
Working Conditions : Fast paced; high demand
EEO Statement : National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.
Benefits :Salary : $19 - $25
