Demo

Collections Specialist

National Service Bureau
Sarasota, FL Full Time
POSTED ON 1/19/2025
AVAILABLE BEFORE 4/18/2025

Benefits :

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Benefits :

  • Guaranteed hourly rate
  • Paid Vacation, Holidays, and Sick Time
  • 401(k) plan employer matching contributions
  • Medical, Dental, Vision Insurance with employer contributions
  • Monday to Friday schedule
  • Company provided EAP (Employee Assistance Program)
  • National Service Bureau (NSB) is looking for an experienced Collections Specialist to join our team. NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated, accountable, and engaged in personal growth.

    Collections Specialist Essential Job Functions :

  • Communicate via phone with people with all backgrounds and personalities
  • Make outbound calls (75 / day)
  • Utilize software to note accounts and communicate with insurance companies
  • Negotiate and lead conversations to recover the highest balances for our clients
  • Communicate with team members to coordinate on accounts
  • Document accounts with proper notes to ensure quick communication
  • Adhere to company policies and procedures
  • Entry Level Collector Job Requirements :

  • Meet the collector target metrics
  • Compliance focused mindset (FDCPA, UDAPP, CFPB)
  • Strong ability for empathy
  • High level of professionalism
  • Great communication skills
  • Ability to stay motivated and positive
  • Attention to detail
  • Experience with time management
  • Computer and typing skills
  • Utilize our collaboration software(s) to be engaged in video collaboration with your team throughout the day.
  • NSB has a training program that you will be enrolled in on your first day. This training is designed to hone your skills by providing the knowledge and experience necessary to be successful in the role. New team members learn about the industry, expectations, specific job skills, and more. Our experienced Training Manager and Management Team provide classroom instruction, interactive learning, and guidance throughout training, with a focus on making sure you succeed out of the gate.

    NSB Core Values :

  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable
  • NSB Culture & Environment :

  • Diverse and friendly team
  • Emphasis on work / life balance
  • No nights / weekends
  • Positive environment
  • Performance-based incentives
  • Advancement opportunities
  • We are excited for you to join us!

    Salary : $18 - $21

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