What are the responsibilities and job description for the Facility Specialist position at National Sports Center?
The National Sports Center located in Blaine, MN is considered a leader in the sports industry on a nation-wide scale. The NSC is home to a 600-acre campus which has eight indoor ice sheets, over 50 soccer fields, 18-hole golf course, and 100,000 square feet of indoor training and meeting space.
The NSC is a stable company with a strong brand and you can enjoy a fun fast-paced environment with great salary and benefit package.
This position will work closely with management and part time employees in a hands-on position that will be exposed to company-wide collaboration.
Facility Specialist
Operational duties include but not limited to: staffing, scheduling, tournament operations, event management, general building maintenance, monitoring refrigeration plant, ice maintenance, customer satisfaction, quality control, and team building.
Sport Management degree, knowledge or experience in ice arena management, basic computer skills are required. Salary commensurate with education and experience.
Title: Facility Specialist
Assignment: National Sports Center Super Rink
Reports to: Manager of Facility Operations
Supervises: Part time arena staff
Competencies: The ability to engage and successfully manage all aspects of the arena operations department
Boundaries: Authority to manage staff and customers within the department and is expected to use his/her discretion to benefit the MASC, NSCF, and Super Rink
Duties Include: Arena Operations
- Understand and have the ability to manage all aspects of ice arena operations
- Assist in staff management: hire, fire, schedule, and train all full-time and part-time staff
- Assist with implementing all arena operations policies and procedures
- Assist all event and game day management – knowledge of each event and needs
- Provide high level customer service to all ice buyers
- Ability to communicate with customers and staff
- Ability to create new business
- Ability to speak to large groups
- Ability to use all current computer programs and software
Maintenance and Mechanical
- Oversee all projects with the Ice Arena Operations Manager for major/minor mechanical projects and preventative maintenance
- Ability to work with outside mechanical companies
- Create task list for part time staff
- Assist and maintain and review all logs for equipment, fire, OSHA, air quality, etc…
Relationships
- Create relationships with all ice customers, industry leaders, vendors, etc…
Additional Duties As Assigned
- Other duties may be assigned by the Director of Operations 5% of duties may be assigned to other National Sport Center facilities or events
Education/Experience:
- Minimum of two years supervising or managing facilities or ice arena operations.
- General knowledge of dehumidification, ice arena refrigeration, and/or HVAC systems Preferred to have or working towards Certified Ice Technician (CIT) certificate from US Ice Rinks
Classification: Full-Time (45-50 hours per week) salary position, exempt from FLSA overtime regulation
Terms of Employment: At will
Compensation: Based on educational and tenure with the NSC, paid bi-weekly
Appointed by: Ice Arena Operations Manager
