Area Manager

We are seeking to empower a highly motivated, goal focused, customer-oriented team member for the role of multi-unit Area Manager. Our company is about our people and our culture, propelling us forward as a leading provider of self-storage solutions with a strong commitment to diversity and growth. As an Area Manager, you will play a crucial role in managing day-to-day operations, ensuring exceptional customer service, and contributing to the overall success of the organization. Do you share NSA Storage core values of Compassion, Humility, Accountability, and Integrity? If you just thought, I got this then read on!

Must live within 20 miles of the area for this specific job posting.

Area Manager Job Description

Job Overview: As the Area Manager (AM) your responsibilities will include, but are not limited to the following:

• Overseeing the overall management of multiple self-storage facilities*. This includes supervising several team members.
• NSA Stores are typically open 6 days per week and our AMs are expected to be in the field 5 days a week managing the team and facilities. Typical work hours are 9am to 6pm.
• The primary purpose is to ensure the stores are staffed, the properties are clean, customers are attended to, and calls are answered. AMs will be expected to occasionally work a store.
• Coach team to ensure they provide excellent customer service focused on retaining customers and building rapport with new customers.
• Create monthly schedules to support the needs of the business and cover shifts when needed.
• Ensuring that your staff completes their new hire training and ensures that your staff is compliant in completing on-going employee training.
• Ensuring all facilities and employees adhere to company standards and procedures and that all properties are meeting their financial goals.
• Auditing stores to ensure all bank records are accurate and company policies are being followed.
• Conducting monthly auctions and ensuring compliance with current state lien laws.
• Reviewing and monitoring of maintenance at facilities. Ensure that our assets remain in good standards and are a positive representation of the NSA brands.
• Recruiting and interviewing for open positions.
• Contract and license oversight.
• Coach, develop, performance manage, and mentor staff.

Position Requirements:

• Management experience of a staff of employees.
• Excellent time management and multi-tasking skills utilizing cadence of calendars and schedules.
• Multi-unit property management experience preferred.
• Sales experience.
• Must have a reliable vehicle, valid driver's license and insurance.
• Must be able to pass and maintain a clean criminal background check.
• Some light physical activity is required; must be able to lift up to 50 pounds, clean units and pull weeds.
• Must be able to cut property locks for auctions and other needs for lock cuts.
• May be required to be outside for extended periods of time during inclement weather.
• Must live within 20 miles of the area for this specific job posting.
• NSA reserves the right to change the allocation of stores in any area according to business needs.

Benefits:

Benefits:

Comprehensive Healthcare: Full medical, vision, and dental coverage through United Healthcare with minimal or fully covered premiums for employee-only plans. Includes up to $2,400 in annual HSA contributions to support your wellness.

Work-Life Balance: Quarterly wellness days to recharge and prioritize your health.

Employee Assistance Program: Resources to support your personal and professional well-being.

401(k) with Company Match: Invest in your future with our competitive matching program.

Paid Time Off: Generous vacation and sick leave to support time away.

Professional Growth: Career development opportunities and paid training.

Storage Unit Discounts: Save on storage solutions for your personal needs.

WE ARE AN EQUAL OPPORTUNITY EMPLOYER!