What are the responsibilities and job description for the Branch Manager position at National Tank & Equipment?
Job Description
Job Description
PRIMARY FUNCTION :
The Branch Manager is responsible for the performance and direction of operations, accounting, and customer service of the Branch. Managers will supervise and lead Branch employees, teaming with the Sales Team, to accomplish complete customer satisfaction and Branch financial goals.
EDUCATION & SKILLS REQUIRED :
Must have a High School diploma; Bachelor's degree in a related field preferred
Must have a minimum of 5 years of experience in commercial / industrial / oilfield equipment rental and service with at least 2 years of management experience
Must be able to work 7 AM to 5 PM schedule with additional time required according to customer needs
Must have a valid Driver’s License and be able to travel as needed
Must have experience leading a team to complete department assigned projects
Must be detail oriented and organized and have excellent problem-solving skills
Must be able to multi-task and work on many different projects at one time
Must have solid computer skills (RentalMan experience is a plus)
PRIMARY DUTIES :
Manages the employees and / or operations in the coordinating of all rental equipment (and rental equipment accessories) inventory, accounting, deliveries, services, and pickups
Manages relationships with customers to ensure customer expectations are met, exceeded, and good will is maintained for future business
Maintain professional and ethical business relationships with all customers and employees following established company policies and procedures
Act as a liaison between Branch and corporate departments, i.e., Safety and Human Resources, to ensure compliance needs are met such as EEO, FLSA, OSHA, etc.
Manages costs and revenues, P&L, man-hour budgets, and projections of the Branch to meet expected financial goals
Manages the retention and hiring of Branch staff, including : Interviewing, hiring, training, performance appraising, and disciplining Branch employees
Monitors competition and creates strategy to stay on top in the market
Develops plans for the efficient use of materials, employees, and equipment where applicable
Develops and maintains reports, presentations, and forecasting of Branch data to Company management, recommending budgets and marketing strategies
Performs other tasks and duties as assigned by Management
National Tank & Equipment is an Equal Opportunity Company.
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