What are the responsibilities and job description for the Project Manager III (WF#4224/R#2832) position at National Technical Systems?
About Us : Element U.S. Space & Defense stands at the forefront of testing innovation, serving as a trusted partner to NASA, the U.S. Department of Defense, government agencies, and prominent industry leaders across the space and defense sectors. Founded as NTS Technical Systems, our company brings over 60 years of experience and expertise in handling the most complex projects and programs in the world.
From centrifuge testing for the latest Mars rover, vibration testing for the Space Launch System (SLS), to environmental simulations for next-generation missiles, we are the pioneering partner for highly custom, end-to-end testing design and implementation. By advancing our state-of-the-art testing technologies, subject matter expertise, and service to critical missions, Element U.S. Space & Defense has become the go-to partner for ground-breaking industries.
Job Summary :
Manages a book of active, customer projects that may consist of short-term, transactional work, mid-term testing projects, and long-term, complex projects. Ensures projects are completed on-time, within budget, and within scope with the goal of compressing the project life cycle (from New to Complete as quickly as possible) and delivering the project to the customer expectations while minimizing the cost to complete the project. Provides the level of engagement as required by type of project and specific customer to ensure the customer's needs and expectations are met. Has a high focus on customer engagement and on creating a positive customer experience. Responsible for project from receipt of contract through billing. Provide accurate weekly forecast.
Job Responsibilities :
Manages, plans, and controls individual projects through their entire NTS life cycle from new to completion.
Must move projects from initiation to closing as quickly as possible while keeping costs at or below quoted amount.
Takes complete ownership of projects within the assigned book of business. Ownership entails :
1) Focusing on delivering business value to NTS and our customers,
2) Fulfilling our commitments and customer needs,
3) Understanding project success means ensuring the project is completed on-time, within budget and within scope,
4) Responsible for ensuring project-related tasks are completed including outsourced, IJO, supplier-based tasks,
5) Engaging and communicating immediately with stakeholders (ex : customer, DM, GM, etc.) regarding anything impacting project success,
6) Holding other stakeholders (ex : Department Managers, technicians, etc.) accountable to deliver their portion of the project,
7) Planning to meet project goals given any constraints,
8) Ensuring scheduling meets customer needs and expectations,
9) Coordinating the flow of work through the facility with Customers and Department Managers,
10) Implementing corrective actions when projects become distressed,
11) Consistently using the best practices of project management,
12) Establishing collaborative and mutually supportive relationship with those responsible for operations,
13) Striving to make operations successful.
Job Requirements :
- Self-supervision in solving complex problems.
- May be a Lead of other PCs and PMs or may focus on several high-valued accounts.
- Ensures projects are completed on-time, within budget, and within scope.
- Monitors budgets weekly.
- Attempts to compress schedule to maximize NTS utilization including leveraging the full network of NTS facilities.
- Identifies and works to mitigate all suspected future budget overruns before the overrun is reached
- Manages projects to prevent downbooks.
- Follows best practices and procedures in managing book of active projects.
- Builds productive internal and external working relationships.
- Exercises judgment within defined procedures and practices to determine appropriate action.
- Proactively manages planned and unplanned subcontracted work (i.e : IJOs and non-NTS subcontractors) including negotiating pricing, setting expectations with the subcontractor, and monitoring subcontractor progress.
- Manages budgets to ensure accuracy of POC.
- Processes all material receipts and balances budgets of all FP-POC and FP-T&M projects weekly.
- Primarily unique, complex projects with diverse scopes and projects that span multiple facilities.
- Typically FP-POC jobs.
- Able to manage all forms of COS.
- Able to identify the opportunity to upsell services via COS such as Expedite, Unique Test Services, Test Procedures, etc.
- Highest customer interaction due to complex nature of projects.
- Possibly daily updates depending on level required by the customer.
- Exceptional knowledge of facility's core business (ex : Environmental testing, Dynamics testing, EMC testing, etc.).
- An SME in one or more areas.
- Exceptional organizational and time management skills to manage projects.
- Exceptional interpersonal skills that are required to manage all stakeholders.
- Mastery of prescribed internal tools.
Education and Experience :
BA / BS Degree; PMP certified preferred
6 years' testing or technical customer service experience. Project management experience required.
What We Offer :
Physical Requirements :
EEO Policy Statement :
It is the policy of Element U.S. Space & Defense to offer Equal Employment Opportunity to all individuals without regard to race, creed, ancestry, color, sex, gender identity, sexual orientation, marital status, age, national origin, physical disabilities, pregnancy, childbirth, and related medical conditions. This policy applies to all personnel actions including hiring, promotions, compensation, training, layoffs, recalls, and terminations.
Element U.S. Space & Defense is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.