What are the responsibilities and job description for the Tow Truck Driver position at National Towing & Roadside?
Job Summary: National Towing & Roadside is seeking dedicated and reliable Tow Truck Drivers to join our team. As a Tow Truck Driver, you will be responsible for providing efficient and professional roadside assistance services, including vehicle towing, jump-starts, tire changes, fuel delivery, and lockout assistance. We are looking for candidates who are dependable, customer-focused, and committed to safety and quality in every job.
Key Responsibilities: Safely operate a tow truck and other service vehicles to assist customers in need. Respond promptly to dispatch calls for roadside assistance and towing requests. Perform services such as towing, jump-starts, tire changes, fuel deliveries, and lockout assistance. Ensure safe loading, securing, and unloading of vehicles, using proper equipment and protocols. Conduct routine inspections and maintenance of tow trucks and equipment to ensure they are in good working order. Provide excellent customer service by communicating clearly and respectfully with customers. Complete required paperwork and documentation accurately for each service call. Follow all safety guidelines and regulations to ensure the safety of yourself, customers, and others on the road. Maintain knowledge of local roads and traffic patterns to minimize travel time and enhance service efficiency.
Qualifications:
- High school diploma or GED.
- Valid driver’s license with a clean driving record.
- Must have or be willing to obtain a Commercial Driver’s License (CDL) if required.
- Ability to pass a background check as part of the hiring process.
- Previous experience in towing, roadside assistance, or a related field is preferred but not required.
- Ability to operate a tow truck and related equipment safely and effectively.
- Strong problem-solving skills and the ability to work independently.
- Good communication skills and a positive attitude towards customer service.
- Ability to work flexible hours, including nights, weekends, and holidays as needed.
- Physical stamina to lift and maneuver equipment and vehicles as required.
Benefits: Competitive pay, with opportunities for overtime and incentives. Health, dental, and vision insurance. Paid time off and holiday pay. Opportunities for advancement within the company. Ongoing training and support to help you succeed.
How to Apply: If you are a dependable, customer-oriented individual looking to join a reputable towing company, we encourage you to apply! Please submit your resume through ZipRecruiter or contact us directly at National Towing & Roadside for more information. National Towing & Roadside is an equal opportunity employer and values diversity in the workplace. We look forward to welcoming dedicated individuals to our team!