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Service Technician- As Needed/On Call

National Water Services
Grants Pass, OR Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/30/2025

About National Water Services

Since 1991, we have been dedicated to delivering the highest quality drinking water. Our first FreshPure® Waters system received an incredible response, and today, our water is available in premier natural and organic food stores and co-ops across the United States and Canada. At FreshPure® Waters, we proudly share your commitment to quality, sustainability, wellness, and environmental stewardship.

Overview

  • We are seeking a dedicated and reliable Service Technician to join our team in Grants Pass, OR. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

Job Duties

  • Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
  • Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
  • Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
  • Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
  • Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
  • Being available for occasional emergency service calls, which may occur during regular or off-business hours. Our commitment is to have a skilled service technician on-site within 24-48 hours or sooner for urgent situations.
  • Ensuring timely completion and submission of all required paperwork for payment processing.

    • Requirements

  • Knowledge of plumbing, electrical and mechanical equipment.
  • Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
  • Possess a Smartphone and proficiency in using email for communication and reporting purposes.
  • Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
  • Communicate effectively in English.
  • Provide own transportation and tools for on-site visits.

    • Pay & Work Hours

  • Compensation : $45 - $55 per hour minimum, based on experience.
  • Service Frequency : On Call, as needed.
  • Employment Type : W-8BEN Independent Contractor position, offering no benefits.

    • Additional Information

  • Interviews will be conducted via Microsoft Teams.
  • Job offers are contingent on the results from a background check.
  • Applicants must be 18 years of age or older to be considered for this position.
  • Please submit your resume with your application.

    • If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers" experiences and our planet!

    PI260893527

    Salary : $45 - $55

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