What are the responsibilities and job description for the ITAM Technician position at NationMind INC?
Job Description
Job Description
Location : Onsite role only,
Job Title : ITAM Technician
Technical / Functional Skills
Infrastructural support to the end user clients by responding to all incoming service requests / incidents for PCs / laptops. The individual will support, install, and fix PCs, laptops, printers, scanners, mobile devices, and other computer assets in an organization.
Updating ticket on IT service management tool with proper work notes.
5 days onsite work from office.
ITAM experience is MUST
Roles & Responsibilities
The IT Asset Management (ITAM) Administrator is responsible for managing and maintaining the organization's IT assets, including hardware and software. This role ensures that IT assets are efficiently utilized, properly maintained, and compliant with company policies and vendor contracts.
Asset Inventory Management : Maintain an accurate inventory of all IT assets, including hardware, software, and licenses.
Lifecycle Management : Oversee the entire lifecycle of IT assets, from procurement to disposal.
Compliance and Governance : Ensure compliance with vendor contracts, licensing agreements, and company policies.
Cost Optimization : Develop strategies to optimize IT spending and reduce costs through asset standardization and efficient use.
Database Management : Maintain databases and records of licenses, warranties, and service agreements.
Reporting and Monitoring : Generate reports on asset usage, performance, and compliance.
Procurement Support : Assist in the procurement process by providing asset information and recommendations.
Stakeholder Collaboration : Work closely with other departments to ensure effective IT asset management.
Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
Imaging laptops
Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
Remote support & troubleshooting of end user issues
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a ITAM Technician?
Sign up to receive alerts about other jobs on the ITAM Technician career path by checking the boxes next to the positions that interest you.
