Assistant Hardware Store Manager -Palmetto Home Center

Join Our Growing Team!

Palmetto Home Center, a Nation’s Best Holdings, LLC company, is seeking experienced candidates for our Assistant Store Manager position at our Summerville, SC location.

We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.

What’s It Like to Work for Nation’s Best?

• Teamwork: All our positions, in all our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day
• Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate
• Autonomy: We empower entrepreneurial spirit in all our associates
• Relationships: We believe the core of our business is the relationships we build
• Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all our divisions and stores
• Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide
• Growth Mindset: We are focused on long-term growth, both in our associates and the company
• Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done
• Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work
• Safety: We strive to provide a work environment that is safe and healthy for all our associates and customers. We want everyone to go home in the same condition in which they came to work that day

What Does an Assistant Manager Do?

• Assists the store manager with the operation of the store including opening, closing, shift changes, task delegation, and scheduling of staff members
• Manages outside operations by overseeing the overall functioning of the yard, including equipment usage and material handling.
• Monitors inventory levels in the lumber yard and coordinates with the yard team to ensure adequate stock for orders.
• Performs regular inventory checks and promptly reports any shortages or discrepancies.
• Ensures all safety regulations and guidelines are followed during loading, unloading, and other yard operations.
• Oversees the accuracy of loading and unloading materials for customer orders and deliveries.
• Coordinates daily tasks and assignments for yard employees, ensuring efficient workflow and productivity.
• Assists the team with unloading, loading materials, and building loads as needed to meet customer demands.
• Assists the Store Manager in effectively running the store and lumber yard to ensure company standards and procedures are followed and exceptional customer service is provided
• Adheres to all safety policies and procedures and ensures all employees are properly trained and follow safety standards 
• Conducts training of new hires and ongoing training of existing staff with guidance and support from Store Manager 
• Monitors staff daily performance and provides redirection, as needed
• Communicates frequently and consistently with team members and dispatcher
• Greets customers, offers assistance with products/services, and resolves customer complaints
• Supervises register count, change orders, and bank deposits
• Assists store manager with training of new hires or ongoing training of existing staff
• Monitors staff daily performance and provides redirection, as needed
• Communicates frequently and consistently with staff members
• Implements best practices, system conversions, store resets or renovations, and vendor program support with direction and support from the store manager, as needed
• Prepares bids and material estimates from customer or contractor blueprints
• Additional duties, as assigned

What Does It Take to Be Successful as an Assistant Manager?

• High School Diploma or equivalent
• Work history in the lumber building materials industry 
• Minimum 3 years retail experience, prior supervisory experience a plus
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally must be able to lift 50 pounds without assistance; may lift over 25 pounds with or without assistance
• Knowledge of store inventory control and merchandising preferred
• Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
• Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
• Strong interpersonal skills with a willingness to consistently provide superior customer service skills