What are the responsibilities and job description for the Full Time Stocker/Load Builder - Pilot Lumber - Alexandria position at NATIONS BEST HOLDINGS LLC?
Pilot Lumber, a Nation’s Best Holdings, LLC company, is seeking candidates for our
Stocker/Load Builder (Full Time) position at our Alexandria, KY location.
We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.
What’s It Like To Work for Nation’s Best?
- Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.
- Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate.
- Autonomy: We empower entrepreneurial spirit in all our associates.
- Relationships: We believe the core of our business is the relationships we build.
- Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
- Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide.
- Growth Mindset: We are focused on long-term growth, both in our associates and the company.
- Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
- Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
- Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.
What Does a Stocker/Load Builder Do?
- Move product throughout the yard and pull materials from storage for pick-up or shipment
- Build loads and load trucks for outbound delivery, ensuring materials are banded/organized for safe handling
- Remove lumber from units, sort by grade and length, and place in appropriate racks or storage locations
- Assist with inventory control and remove defective/damaged lumber from racks
- Help customers load lumber and building materials, providing fast, friendly, and accurate service
- Maintain the yard's appearance, including racks and storage areas
- Adhere to all safety protocols and procedures, ensuring a safe working environment for yourself and others
- Process customer purchases, including cash handling, voids, returns, and exchanges
- Proactively engage with customers, assess their needs, and provide product guidance
- Uphold customer service best practices, ensuring a positive shopping experience
- Maintain the sales floor and stock areas, keeping the store clean
- Comply with all company policies, maintaining respectful relationships with coworkers
- Perform additional duties and tasks as assigned
What Does It Take to Be Successful as a Stocker/Load Builder?
- High school diploma or equivalent
- 1-2 years of forklift operation experience highly preferred
- Previous building material experience preferred
- Ability to lift up to 50-75lbs consistently and bend, twist, squat and reach throughout work shift
- Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values.
- Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Strong interpersonal skills with willingness to consistently provide superior customer service skills
