What are the responsibilities and job description for the Hardware Store & Lumber Yard Manager - Hipp Building Supply position at NATIONS BEST HOLDINGS LLC?
Join Our Team at Hipp Building Supply!
Your Community. Your Store. Your Leadership.
Hipp Building Supply, a proud member of Nation’s Best Holdings, LLC, is seeking an experienced Store & Lumber Yard Manager for our Mountain View, AR location.
We’re more than just a store—we’re a cornerstone of the community, where neighbors help neighbors build their dreams.
If you’re ready to lead with purpose, drive growth and make a lasting impact, this is your opportunity to shine.
What’s It Like to Work for Nation’s Best?
- Teamwork: All our positions, in all our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day
- Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate
- Autonomy: We empower entrepreneurial spirit in all our associates
- Relationships: We believe the core of our business is the relationships we build
- Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all our divisions and stores
- Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide
- Growth Mindset: We are focused on long-term growth, both in our associates and the company
- Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done
- Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work
- Safety: We strive to provide a work environment that is safe and healthy for all our associates and customers. We want everyone to go home in the same condition in which they came to work that day
What Does a Store & Lumber Yard Manager Do?
A Store Manager is responsible for overseeing the day-to-day operations of a retail store to ensure its smooth functioning, profitability and customer satisfaction. The role involves a wide range of responsibilities, including managing staff, customer service, financial management, inventory control, merchandising, and more.
- Team Leadership
- Motivate, mentor and lead the team to foster a positive, productive work environment
- Schedule shifts, delegate tasks and ensure team members understand their responsibilities
- Provide training, performance feedback and coaching to support staff development
- Promote teamwork and resolve conflicts effectively to maintain a cohesive team
- Customer Engagement
- Greet customers warmly and assist them in finding the products they need
- Build strong relationships with customers to ensure repeat business
- Address questions, complaints, and concerns promptly and professionally
- Ensure all staff consistently deliver exceptional customer service
- Inventory Management
- Oversee receiving, stocking, and organizing inventory to maintain accurate stock levels
- Minimize waste by monitoring inventory turnover and reducing overstock
- Conduct regular inventory checks and audits to ensure accuracy
- Coordinate with vendors to ensure timely deliveries and resolve supply issues
- Merchandising
- Plan and implement attractive in-store displays to highlight products and promotions
- Rotate merchandise regularly to keep the store fresh and appealing
- Monitor sales trends and adjust merchandising strategies to maximize revenue
- Financials
- Manage the store’s budget and analyze financial performance to identify areas for improvement with support and guidance from the Regional Vice President
- Monitor weekly payroll reports and adjust schedules to business needs
- Oversee cash handling, register counts and daily reconciliations to ensure accuracy
- Collaborate with regional leadership to align financial goals and strategies
- Track expenses and control costs to enhance profitability
- Compliance & Safety
- Ensure all employees follow company policies, safety protocols and employment laws
- Maintain a clean, organized, and safe store environment for both staff and customers
- Conduct regular safety checks and address any potential hazards immediately
- Stay updated on regulatory changes and implement necessary adjustments
What Does It Take to Be Successful as a Store & Lumber Yard Manager?
- High School Diploma or equivalent; Bachelor’s Degree preferred
- 2 years of management or supervisory experience in retail, lumber or relatable industry
- Flexible schedule availability including nights, weekends, and holidays
- Preferred hardware store and/or lumber experience
- Proven record of achieving performance goals and managing financial budgets
- Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
- Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Strong interpersonal skills with the willingness to consistently provide superior customer service skills
- Capacity to handle pressure and react appropriately
- Ability to travel 3–4 times a year for corporate events and meetings, with additional travel potentially required in the beginning for training purposes
- Physical ability for tasks such as standing, sitting, and lifting
- Minimum ability to lift 25-50 lbs unassisted, potentially more
- Demonstrated ability to lead and motivate a team, set clear expectations, provide feedback, and resolve conflicts
