What are the responsibilities and job description for the Yard Leader - Outside Operations Supervisor position at NATIONS BEST HOLDINGS LLC?
B&S Home Center, a Nation’s Best Holdings, LLC company, is seeking an experienced and motivated
Yard Leader for our Gilmer, Texas location.
We’re focused on people and relationships first and we’re passionate about customer service and continuous improvement. Are you looking to join a company that is focused on growth? If you enjoy working hard in a fast-paced environment, then join our growing team.
What’s It Like To Work for Nation’s Best?
- Teamwork: All of our positions, in all of our stores, are hands-on. We work together, whenever necessary, to ensure a positive customer experience every time, every day.
- Support: We have local resources and a Dallas Support Team to help you along the way and to partner on projects, as appropriate.
- Autonomy: We empower entrepreneurial spirit in all our associates.
- Relationships: We believe the core of our business is the relationships we build.
- Continuous Improvement: We are focused on continuous improvement, ensuring expertise and solid best practices are shared across all of our divisions and stores.
- Efficiencies: We maximize efficiency through best-in-class technology and consistent business practices nationwide.
- Growth Mindset: We are focused on long-term growth, both in our associates and the company.
- Atmosphere: This is not a suit-and-tie environment. We roll up our sleeves and get the job done.
- Community Service: Our divisions and associates are committed to serving and contributing to the communities in which we live and work.
- Safety: We strive to provide a work environment that is safe and healthy for all of our associates and customers. We want everyone to go home in the same condition in which they came to work that day.
What Does a Yard Leader Do?
- Oversees outside yard operations and ensures accuracy on all deliveries
- Coordinate tasks and assignments to employees daily and monitors the overall workflow of operation
- Assists team with unloading, loading materials and building loads as needed
- Assisting customers by answering questions and handles customer complaints
- Maintains inventory by properly labeling and placing materials and supplies in stock
- Assists the Store Manager in effectively running the store and lumber yard to ensure company standards and procedures are followed and exceptional customer service is provided
- Adheres to all safety policies and procedures and ensures all employees are properly trained and follow safety standards
- Assists manager with exterior and interior store maintenance
- Conducts training of new hires and ongoing training of existing staff with guidance and support from Store Manager
- Monitors staff daily performance and provides redirection, as needed
- Communicates frequently and consistently with staff members
- Participates in manager meetings, financial reviews and training events, as requested
- Additional duties, as assigned
What Does It Take to Be Successful as a Yard Leader/Assistant Operations Manager?
- High School Diploma or equivalent
- Minimum 2 years of lumber yard or relatable experience
- Forklift experience/certification required
- Retail/hardware experience preferred
- Bilingual in English and Spanish is highly desired
- Ability to work outside in varying temperatures and weather
- Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Ability to lift up to climb up and down ladders, reach, bend, twist, kneel, lift up to 100 lbs. with assistance, handle large odd-shaped items, and stock items in overhead areas
- Knowledge of lumber, hardware, distribution, and inventory control is highly desired
- Demonstrated ability to manage multiple tasks in a fast-paced environment while remaining adaptable and flexible
- Ability to work a varied schedule based on business needs including nights and weekends
- Results-oriented with the ability to serve stores with humility and be a steward of Nation’s Best’s values
- Strong interpersonal skills with a willingness to consistently provide superior customer service skills
