What are the responsibilities and job description for the Clinical Case Manager (Lake/Mendocino County) - 4 Day Work Week! position at Nations Finest?
Description
Job Description:
Job Title: Clinical Case Manager
Status: Non-Exempt, Full time
Job Summary:
This is a non-exempt position at Nation’s Finest reporting to the Lead Clinical Case Manager. The Clinical Case Manager is primarily responsible for the day-to-day activities, safety of the clients, all interventions, and case management services within our Veteran Suicide Prevention Program.
Job Duties:
- Responds promptly to referrals from community partners, self-referrals, and other stakeholder referrals as necessary.
- Maintains current knowledge of suicide intervention and prevention best practices through ongoing clinical education.
- Conducts clinical assessments and completes client intakes.
- In collaboration with the program team, creates community education materials, handouts, and curriculum for presentation to community partners and interested community members.
- Provides emergency clinical intervention as necessary for Veterans experiencing crisis. Documents clear, concise, timely notes in client case files.
- Maintains strong relationships with Department of Veterans Affairs staff members to ensure the successful integration of Nation’s Finest and VA suicide prevention programs.
- Promptly and accurately reports any issues or concerns regarding clients to direct supervisor or designee. Maintains strictest confidentiality with regard to protecting client's privacy and record keeping.
- Reviews the progress notes from the other providers to accurately determine the strengths and limitations of each veteran being referred for services.
- Educates Veterans, and their families of the options available to them and collaborates with the Veteran and their family on the preferred option(s).
- Provides case management services to program clients as required by the grant funder. Makes timely warm referrals to community partners best positioned to help each individual Veteran.
- Assesses, plans, implements, coordinates, monitors and evaluates the options and services required to meet the needs of veterans at high risk for suicide or other self-harm.
- Conducts weekly in-person outreach within the assigned region / community.
- Perform other duties and tasks as assigned.
Required Job Skills:
- Ability to work independently, with minimal supervision while maintaining an effective working relationship with other staff members.
- High comfort level with public speaking and community education initiatives.
- Ability to work within defined parameters of a grant-funded program, understanding that funder requirements are a priority.
- Ability to maintain calm demeanor in stressful situations.
- Ability to work collaboratively with a team.
- Ability and willingness to work in an in-person office setting with a minimum of three days per week of in office work with the remaining day being community outreach
- Comfort in learning new software systems, including cloud-based file sharing systems, electronic health records, and other similar systems.
- Be detail oriented, able to set priorities, meet deadlines, and work in high-stress environments.
- Able to set and maintain professional boundaries at all times with clients adhering to agency policy and procedures.
- Excellent inter-personal communication skills with the ability to interact with participants of varying ethnic, social or economic backgrounds.
- Experience working with a homeless / Veteran population highly desired along with a knowledge of veteran related issues, programs and common barriers.
- Current working knowledge of available community resources.
Qualifications:
- Master’s degree in behavioral health field is required. Licensure to practice psychotherapy in the state of California (LCSW, MFT, LCP) Preferred.
- OR,
- May hold an active certification as a certified drug and alcohol counselor. Any team member meeting this basic certification level must have attended a California DHCS accredited program and maintain active status throughout their employment with Nation’s Finest.
- At least two years experience in a social services setting. Supervised internship hours may be used to satisfy this requirement.
- Experience in the provision of clinical intervention for individuals in crisis.
- Knowledge of best practices in suicide prevention and intervention is highly desirable with 2 years of direct experience providing suicide prevention services.
- Working knowledge of the following systems: MS Outlook, MS Excel, MS Word, MS SharePoint (or other cloud-based file sharing system,) MS Teams (or other video conferencing system,) Electronic Health Record (or EMR.)
- Reliable transportation, clean DMV, and vehicle insurance is required. Background checks are conducted on any candidate who receives a job offer. Convictions are not necessarily disqualifying.
- Veteran status desirable but not required.
Offering:
Full-time positions eligible for comprehensive benefits package. Both full and part-time employees are eligible for generous paid time off and retirement contributions.
Nation’s Finest offers a four-day workweek for full-time day staff. A casual, friendly environment and ample training opportunities are available.
$66,000 - $70,000 per year to start—DOE and regional placement. Eligible for annual COLA based upon funding availability.
Salary : $66,000 - $70,000
