Field Operations Administrator

As one of the largest OEM servicers in the country, Nationwide Auto Services, Inc. provides a varied mix of services. Performed by the extensively trained members or the NAS team, we can customize our systems to assist you most effectively.
NAS is committed to providing the highest level of CUSTOMER SATISFACTION by supporting an array of SERVICES to the automotive industry. Our Team Members are highly skilled and receive continuous training to ensure all areas of SAFETY, QUALITY, and PRODUCTIVITY meet/exceed company and customer expectations. NAS is a dynamic, adaptable, flexible, and diverse service provider that takes great PRIDE in placing our customer needs first and ensuring environmental initiatives are complied with wherever our EXPERTISE is required.
Join the Nationwide Auto Services team!time

Job Description
This position is full-time at our corporate office in Carrollton, TX. The position is the coordinator of all activities related to field operations time reconciliation and travel coordination. This position will work closely with our Operations Manager, office staff personnel, Customers, and employees. Occasional nights and weekend calls from employees to assist with travel arrangements may occur. This role requires working quickly on computers and being flexible with hours. Are you looking to start your career and eager to grow!!

Duties/Responsibilities:

• Performs daily time reconciliation updates for the NAS field team, working with personnel, field supervisors, and customers to confirm the correct hours. Audits for time accuracy and integrity. Escalates to management for time concerns and approval.
  • Supports Accounting department with payroll activities and time confirmations and changes.
• Oversee daily attendance for the field: communicate, resolve, and document attendance misses.
• Coordinates travel activities for the field team:
  • Communicate with field personnel to book airfare, lodging, and rental cars. Work with approved travel vendors to find affordable, safe, and comfortable lodging.
  • Document all travel purchases in Travel database, including sorting travel receipts for Accounting.
  • Assist with lodging audits and verification of folios. As needed, follow up with vendors to secure refunds.
• Performs other related duties as assigned.

Qualifications and Requirements
The person in this position should at least meet the following:

• Preferred to have travel industry or travel coordination experience.
• Must be organized and high attention to detail.
• Must have strong computer and data entry skills to work quickly and accurately.
• Must be able to create and adapt to new methods, processes, and systems.
• Must be responsible, reliable, and able to work under pressure. While not frequent, must be flexible to work nights/weekends when travel issues arise.
• Must be self-motivated and able to conduct oneself in a professional manner.
• Must be able to work within and be actively engaged and involved in a team environment.

Education and Experience:

• High school diploma or equivalent required.
• At least two years in related field is required (customer service, travel industry, data entry, administrative).