Sales Specialist

Job Details:

• Job Type: Full-time, W2
• Pay: Base and Commission Pay paid weekly plus Monthly Bonus Opportunities
• Shift: 40-hour work week; Monday to Friday; One Saturday shift a month
• Work Setting: In-Office
• Dress code: Business Casual; Casual Fridays
• Location: Pompano Beach, FL (Reliably commute or relocate required)

Responsibilities

• Consistently meet daily and weekly department goals
• Manage a high volume of inbound and outbound calls efficiently, ensuring each client receives prompt and professional assistance
• Follow scripts and use CRM software effectively to enhance client interactions and ensure compliance with company standards.
• Deliver exceptional customer service in every interaction, addressing client needs and concerns efficiently and professionally.
• Work collaboratively as a strong team player, taking direction and initiating business activities in partnership with management and peers.
• Use clear, concise, and effective communication skills to foster positive relationships with clients and colleagues.

Qualifications

• Experience in a call center, sales, or customer service role
• Proficiency with CRM tools and call scripts
• Detail-oriented with strong data entry skills
• Reliable and dependable with a commitment to integrity
• Adaptable and able to handle high call volumes
• Excellent communication skills

Preferred Qualifications

• Proven experience in a call center environment, with a strong focus on sales and customer service, or experience as an insurance agent, in hospitality, car sales, or in phone sales
• Bilingual in Spanish a plus
• Experience in the financial industry, specifically loans, lending requirements, and regulatory compliance related to loan processing and approval.

Who You Are

You are a motivated and results-oriented professional who values building relationships and delivering top-tier service. You’re looking to be part of a growing company where you can learn, develop, and maximize your opportunities. With experience in a call center or client-facing role, you’re skilled at guiding conversations toward positive outcomes while keeping client needs front and center. Adaptable and reliable, you thrive in a goal-focused setting, maintain a positive attitude, and are committed to clear, effective communication in every interaction. You handle challenges with ease and approach each interaction with professionalism and care.

Who We Are

Nationwide Loan Consultants and Advisors is a rapidly growing, privately owned loan consulting company committed to helping clients achieve their financial goals through tailored loan solutions and exceptional customer service. We are not affiliated with Nationwide Insurance; as an independent loan consulting firm, we operate solely to serve our clients' unique financial needs without ties to any lending institution. We prioritize employee growth, value collaboration, and empower our team members to succeed in a supportive and goal-oriented work culture. We’re passionate about creating an environment where team members have abundant opportunities to learn, grow, and thrive.

Company Values:

Integrity, Accountability, Compliance, & Excellence

Mission Statement:

At Nationwide Loan Consultants, our mission is to empower clients with customized financial solutions rooted in Integrity, Accountability, and Compliance. We are committed to fostering trust through transparent and ethical practices, holding ourselves accountable to the highest standards of service. Our dedication to compliance ensures we operate with unwavering respect for the law and industry regulations. By striving for excellence in every interaction, we aim to achieve 100% Customer and Affiliate Satisfaction, delivering results that consistently exceed the expectations of our clients, partners, and the communities we serve.

Why Join Us?

At Nationwide Loan Consultants, we prioritize the growth and well-being of our team. Here’s what you can expect as a Welcome Team member:

• Competitive base salary with performance-based incentives and unlimited commission opportunities.
• Clear career advancement within a growing privately-owned company.
• Paid training to set you up for success and ongoing learning and development
• Health benefits eligibility after 60 days
• Generous PTO and flexible schedule for work-life balance
• Regular team lunches, events, and a collaborative environment that fosters strong relationships and camaraderie.
• A supportive and dynamic team culture focused on employee success.

If you’re motivated, results-oriented, and ready to be part of a company that values integrity, accountability, and excellence, we’d love to hear from you. Join us in empowering clients with trusted financial solutions and be part of our exciting growth journey!