Director, Technology Innovation Consulting

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will require you to work a hybrid schedule coming into the office 2 days per week at our Columbus, OH or Des Moines, IA office location.

In this role, you will lead, mentor, and manage a team of six Technology Innovation Analysts, fostering a collaborative and innovative team culture. You will conduct regular performance reviews and provide professional development opportunities to ensure continuous growth. Overseeing the planning function within the Agency and Data Solutions BSA, you will develop and implement strategic technology plans that align with business objectives. Collaborating with senior leadership, you will ensure that technology initiatives support organizational goals.

Your responsibilities will also include identifying and evaluating emerging technologies and trends, driving the adoption of innovative solutions to enhance business processes and outcomes. You will lead the planning and conceptualization of technology projects for applications such as Salesforce, Agent Center, Downloads, Book Transfer, Licensing, Compensation, and various P&C Data assets, ensuring they are well-defined and aligned with strategic goals. Building and maintaining strong relationships with internal and external stakeholders is crucial, as you will communicate technology strategies and project updates to senior management and other key stakeholders. Representing the Agency and Data Solutions BSA in cross-functional meetings and initiatives, you will oversee the planning of technology projects.

Compensation Grade : H5

LI-AC1

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Technology Innovation Consulting Leader, you’ll hire, coach, deploy and re-deploy both associate and contractors serving as Technology Analysis Innovation staff. You may be asked to oversee other Analysis roles as well. You’ll also enable effective and efficient software delivery through technology readiness and mature practices. You’ll ensure the right resources are aligned with the right work and are focused on building and implementing best practices across the Technology Analysis Innovation & Strategy Analysis domains. Aligning business area needs with technology solutions is key to your success.

Job Description

Key Responsibilities :

Hires and develops internal Technology Analysis talent, provides consistent coaching and feedback and assigns talent with project and planning initiatives.

Manages quality of work delivered by Technology Analysis professionals and deals effectively with performance issues in a timely manner.

Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

Acts as a source of direction for other teams and technology professionals.

Provides leadership and governance to their team and line of business.

Drives the introduction of innovation practices and tools, training and capability practices.

Develops and manages complex technology innovation and related analysis metrics.

Designs, creates and executes value stream and business capability roadmaps related to technology innovation analysis practices supporting technology delivery and planning.

Conducts technology planning within a line or lines of business, executing integrated planning definition and bridging strategy with business and technology execution.

Establishes and tracks key performance indicators related to technology investments, ensuring that business outcomes and business value tied to an investment are achieved.

Oversees a smooth transition from plan to build and influences build efforts to deliver desired business value.

Serves as the primary contact with business partners related to technology planning.

Manages supplier relationships with staff augmentation and strategic partners to ensure that talent management, onboarding and transition management are performed consistently.

Builds and develops relationships with Application Product Managers and senior business partners for resource staffing and performance management of staff.

Ensures integration of business and technology planning.

Leads initial business case development, framing needed investment and associated business value.

Identifies opportunities for adjacent and disruptive innovation, to support business and technology strategies.

May perform other responsibilities as assigned.

Reporting Relationships : Reports to Technology AVP or above; responsible for three to eight directs and in-directs.

Typical Skills and Experiences :

Education : Undergraduate studies in computer science, management information systems or a related field is preferred.

License / Certification / Designation : Technology certifications or designation are not required but encouraged.

Experience : More than 10 years of experience in a technology or management consulting field (i.e., Accenture, Deloitte, etc.). Extensive career experience building, marketing and managing effectiveness of products, processes and services in a technology environment. Participation developing large programs a must. Formal training covering project management, business transformation planning, and business process management preferred. Five years leading strategic planning and roadmap development and three years of management experience is preferred.

Knowledge, Abilities and Skills : Excellent communication and facilitation skills. Ability to influence, build relationships, negotiate and set priorities needed. Strong executive presence. Insurance / financial services industry knowledge a plus.

Other criteria, including leadership or technical skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and HR Business Partner.

Values : Regularly and consistently demonstrates the Nationwide Values.

Job Conditions :

Overtime Eligibility : Exempt (Not Eligible)

Working Conditions : Normal office environment. Some travel may be required.

ADA : The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Benefits

We have an array of benefits to fit your needs, including : medical / dental / vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more.