What are the responsibilities and job description for the Nationwide Video is hiring: Audio Visual Equipment Service Coordinator in Wixom position at Nationwide Video?
Job Description
Job Description
Overview :
This position works closely with Customer Service, Logistics, and Warehouse Operations departments to facilitate and expedite the repair of A / V rental equipment.
Must have audio visual experience working with or repairing audio visual equipment.
Essential Functions :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Coordinate all AV rental equipment service and repair requests with Nationwide warehouse locations throughout the United States and Canada.
- Prioritize A / V repairs by making appropriate decisions to utilizing in-house Quality Control Technicians, OEM’s, and / or third-party repair centers
- Speaking with vendors and obtaining quotes to purchase and maintain inventory of A / V repair and spare parts equipment
- Prepare replacement parts requests from inventory and coordinate shipment to offices in need
- Identify and condense parts / accessories within inventory
- Communicate equipment service status and product availability to the Customer Service and Logistics departments
- Maintain knowledge of internal software used to track inventory and shipments
- Monitor deliveries and any past due shipments
- Build and maintain strong relationships with vendors and manage their performance
- Assist Accounting Department with Purchase Order / Invoice research as needed
Organize and maintain all service and repair parts inventory and service area
Work as part of the equipment repair team
Competencies :
Supervisory Responsibilities :
This position does not have any supervisory responsibilities.
Work Environment :
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands :
Walk, sit, stand, bend, lift, and move continually during work hours. Is subject to lifting over 10 pounds.
Position Type / Expected Hours of Work :
This is a full-time position. Work hours are 8AM to 5PM Monday through Friday with a one-hour unpaid lunch break. Occasional evening and weekend work are required as job duties demand.
Travel :
Travel may be required for this position as mandated by the needs of the 8 Nationwide locations which may include out-of-area and overnight travel.
Required Education and Experience :
Preferred Education and Experience :
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Company Description
Nationwide Video is a leading wholesale sub-rental supplier to the rental and staging industry with locations in key event markets across the United States and Canada. Our Quality Control standard is meticulous and a key differentiator among our competition.
We take great care of our employees and provide a self-motivating environment. We offer a competitive total compensation package with excellent medical, dental, and vision benefits, matching 401K and Flexible Spending Account (FSA) programs and PTO.
Company Description
Nationwide Video is a leading wholesale sub-rental supplier to the rental and staging industry with locations in key event markets across the United States and Canada. Our Quality Control standard is meticulous and a key differentiator among our competition. We take great care of our employees and provide a self-motivating environment. We offer a competitive total compensation package with excellent medical, dental, and vision benefits, matching 401K and Flexible Spending Account (FSA) programs and PTO.