What are the responsibilities and job description for the Ryan White Non Medical Case Manager position at Native American Community Clinic?
Job Summary
:
The Non-Medical Case Manager (NMCM)
is responsible for
providing comprehensive, client-centered support services to individuals living with HIV. This role is vital in ensuring clients receiving Ryan White-funded services have improved access to, and retention in, essential core services. The NMCM will engage in activities including coordination, guidance, and
assistance
in accessing a variety of services such as medical, social, community, legal, financial, employment, and vocational support. Key to this role is the ability to work effectively within an interdisciplinary team dedicated to delivering high-quality HIV services, with a strong commitment to
providing
accessible care to individuals facing challenges such as homelessness and other barriers to healthcare.
:
The Non-Medical Case Manager (NMCM)
is responsible for
providing comprehensive, client-centered support services to individuals living with HIV. This role is vital in ensuring clients receiving Ryan White-funded services have improved access to, and retention in, essential core services. The NMCM will engage in activities including coordination, guidance, and
assistance
in accessing a variety of services such as medical, social, community, legal, financial, employment, and vocational support. Key to this role is the ability to work effectively within an interdisciplinary team dedicated to delivering high-quality HIV services, with a strong commitment to
providing
accessible care to individuals facing challenges such as homelessness and other barriers to healthcare.
Duties and Responsibilities
:
- Conduct initial assessments for eligibility determination and service needs identification.
-
Develop individualized care plans that respect the client's cultural values, addressing barriers to care including homelessness or injection drug use, in a nonjudgmental manner.
-
Ensure
timely
and coordinated access to medically
appropriate levels
of health and support services,
maintaining
continuity of care. -
Advocate for clients and review their
utilization
of services, ensuring they are
client-specific
. -
Engage with clients using various methods, including harm reduction-based community outreach.
-
Perform ongoing assessments of clients' and their key family members' needs and personal support systems.
-
Maintain ongoing documentation in compliance with Ryan White program requirements.
Supervisory Responsibilities
:
This job has no supervisory responsibilities.
Qualification
s:
- Direct experience working with American Indian/Alaska Native
communities -
Ability to deliver services in a manner that reflects knowledge of Native American community values, beliefs, and
history and
to interact with patients in a manner that
demonstrates
respect and understanding of cultural
norms -
Knowledge of harm reduction, and ability to deliver non-judgmental client-centered
services -
Experience working with unsheltered individuals, awareness of
possible barriers
to care, and commitment to delivering accessible
services -
Basic knowledge of HIV/AIDS including treatment, transmission, and available services
-
Knowledge of HIPAA and ability to implement privacy and confidentiality
practices -
Experience in a health care delivery system
-
Sensitivity to confidential health information and HIV/AIDS related issues and controversies and ability to adhere to related policy,
procedures
and law. -
Excellent time management and organizational skills
-
Ability to work
independently -
Ability to adapt to any changes in federal and state grant
requirements -
Proficiency
in MS Office -
Outstanding communication skills, oral and
written -
Ability to work efficiently and collaboratively in a diverse work
environment
Preferred:
- Associate or Bachelor’s
Degree -
Experience working with people who inject
drugs -
Some experience working with clients to access state and/or federally funded benefits or
assistance
programs (Medicare, Medicaid,
etc
)
- Ability to
maintain
a flexible work schedule, including occasional evening and weekend hours to meet the program participant needs and
availability -
Personal vehicle and valid driver's license to be used for work purposes-organization will reimburse for gas/
mileage
