What are the responsibilities and job description for the Case Manager - Integrated Behavioral Health position at Native American Connections?
POSITION SUMMARY:
Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care. Provides skill training and development, intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care.
RESPONSIBILITIES:
- Completes initial intake/assessments for new clients and completes all related paperwork on time.
- Assists with or facilitates health promotion, psychoeducational, and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients.
- Updates Treatment plans for clients, as needed.
- Completes clinical documentation on a daily basis including but not limited to group and individual progress notes, intake, and discharge documentation.
- Assists with the development of individual and client cultural competencies.
- Provides support around addressing Social Determinants of Health needs including documentation of:
- Workforce development, helping with resumes, and interviews as indicated by client needs.
- Referrals for all necessary basic needs, and supplies, i.e., medical appointments, eyeglasses, and other aids.
- Referral for services for housing, employment, job training, etc.
- Assist with transportation resources as needed.
- Assist in obtaining benefits such as with applications for food stamps, GA, AHCCCS.
- Assists in making community referrals and support.
- Assists clients in completing the housing interest form and VI-SPDAT
- Assists with coordination of care amongst treatment team and referral sources and multidisciplinary team, including Adult Recovery Team meetings.
- Provides coverage for the Front Desk as needed.
- Support and actively engage in inclusion practices through Cultural and Linguistically Appropriate Services (CLAS) Standards.
- Completes duties using trauma-informed care principles.
- Other duties as assigned.
CORE COMPETENCIES:
- Mission
- Interpersonal Communication
- Collaboration and Teamwork
- Screening and Assessment
- Care Planning and Care Coordination
- Quality of Work/Intervention
- Cultural Competence and Adaptation
- Systems Oriented Practice (Work Efficiency/ Punctuality/Attendance)
- Productivity
- Practice-Based Learning and Quality Improvement
- Informatics
- Initiative/Resourcefulness
- Dependability
- Professional Behavior- Attitude/Enthusiasm
EDUCATIONAL/WORK EXPERIENCE REQUIREMENT:
- Bachelor’s degree in behavioral health field preferred; or
- Associate of Arts Degree in the behavioral health field and 2 years experience in the licensed facility; or
- Associate of Arts Degree with LSAT AzBBHE license; or
- High school diploma or GED and 4 years experience in a licensed facility; or
- High school diploma or GED and 18 hours credit in a related field and 2 years experience in a licensed facility; and
- Possess and maintain a valid Arizona driver’s license and
- Fingerprint Clearance Card
SKILLS REQUIREMENT:
- Strong interpersonal skills with an ability to work effectively with various people, teams, managers, supervisors, and vendors.
- Demonstrate excellent written and oral communication skills.
- Excellent customer service skills.
- Must demonstrate critical thinking, problem-solving, and organizational and time management skills.
- Proficiency in electronic health record systems
- Must be able to work well with others in a team approach.
- Understand the dynamics of chemical dependency and demonstrate the ability to integrate the knowledge for practical application.
- Must understand the recovery process of the chemically dependent individual.
- Experience in working with the Native American population is preferred.
- Know the economic, educational, and social problems of Native Americans and referral sources available, preferred.
- MS Office proficiency
- Bilingual- Spanish desired
PHYSICAL DEMANDS:
· Able to sit, stand walk with/ without accommodations.
