What are the responsibilities and job description for the Housing Case Manager position at Native American Connections?
MISSION:
Improving the quality of life and communities through Native American culturally centered opportunities in health, housing and development.
POSITION SUMMARY:
The position of housing case manager provides the necessary stability to a chronically homeless population who become the residents of the property through initial move in orientation of community rules and program rules, case management services, and enforcement of all property rules and state and federal laws. For residents residing at Native American Connections properties.
RESPONSIBILITIES:
Case management at this community relies on the collaboration and communication of this all case managers, property managers and on-site service providers
Outreach and identify chronically homeless individuals that meet the requirements for the housing community through the use of the approved Assessment tool
As part of the management team, participate in all move-ins to do an orientation of programs available to the resident.
Engage residents in programs and events through outreach, encouragement, and involving residents in their community
Complete initial case plan within 5 days of move-in; complete intake forms with clients and evaluate the level of need for workforce case mgt services within 5 days of move-in; complete and update resident services case management plans and files monthly.
Deliver and/or facilitate life-skills development curriculum for individuals and groups. Connect clients to community resources that offer life skills and employment assistance. Working closely with the Resident Services Coordinator.
Maintain a strong working relationship with NAC outpatient services and referrals for behavioral health counseling as appropriate
Provide referrals for emergency stabilization as needed; provide referrals for and/or deliver Financial Education: take requests and pick up food boxes; manage bus pass program ; refer (and follow-up) to DES, applications for food stamps, AHCCCS as needed; Work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements
Maintain timely, accurate written file documentation on participant attendance, services and progress, rental history and recertification of income, become proficient in HMIS computer software programs for case management data, and utilize the system to benefit your case management documentation.
Conduct monthly community meetings, health and safety issues, and resident conduct through the community through one on one education of the residents as needed.
Other duties as assigned
EDUCATIONAL REQUIREMENT:
Bachelor’s degree preferred.
WORK EXPERIENCE/SKILLS REQUIREMENT:
Two years’ experience working with the chronically homeless population
Two years’ experience in service delivery or any combination of related education, professional training or work experience which demonstrates the ability to successfully perform duties
Knowledge of the economic, educational and social problems of Native Americans and referral services
Must be able to work well with others in a team approach
Excellent communication skills – written and oral
Experience in working with the Native American population preferred
Possess and maintain a valid Arizona driver’s license and reliable transportation and clean driving record.
MS Office skills
Improving the quality of life and communities through Native American culturally centered opportunities in health, housing and development.
POSITION SUMMARY:
The position of housing case manager provides the necessary stability to a chronically homeless population who become the residents of the property through initial move in orientation of community rules and program rules, case management services, and enforcement of all property rules and state and federal laws. For residents residing at Native American Connections properties.
RESPONSIBILITIES:
Case management at this community relies on the collaboration and communication of this all case managers, property managers and on-site service providers
Outreach and identify chronically homeless individuals that meet the requirements for the housing community through the use of the approved Assessment tool
As part of the management team, participate in all move-ins to do an orientation of programs available to the resident.
Engage residents in programs and events through outreach, encouragement, and involving residents in their community
Complete initial case plan within 5 days of move-in; complete intake forms with clients and evaluate the level of need for workforce case mgt services within 5 days of move-in; complete and update resident services case management plans and files monthly.
Deliver and/or facilitate life-skills development curriculum for individuals and groups. Connect clients to community resources that offer life skills and employment assistance. Working closely with the Resident Services Coordinator.
Maintain a strong working relationship with NAC outpatient services and referrals for behavioral health counseling as appropriate
Provide referrals for emergency stabilization as needed; provide referrals for and/or deliver Financial Education: take requests and pick up food boxes; manage bus pass program ; refer (and follow-up) to DES, applications for food stamps, AHCCCS as needed; Work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements
Maintain timely, accurate written file documentation on participant attendance, services and progress, rental history and recertification of income, become proficient in HMIS computer software programs for case management data, and utilize the system to benefit your case management documentation.
Conduct monthly community meetings, health and safety issues, and resident conduct through the community through one on one education of the residents as needed.
Other duties as assigned
EDUCATIONAL REQUIREMENT:
Bachelor’s degree preferred.
WORK EXPERIENCE/SKILLS REQUIREMENT:
Two years’ experience working with the chronically homeless population
Two years’ experience in service delivery or any combination of related education, professional training or work experience which demonstrates the ability to successfully perform duties
Knowledge of the economic, educational and social problems of Native Americans and referral services
Must be able to work well with others in a team approach
Excellent communication skills – written and oral
Experience in working with the Native American population preferred
Possess and maintain a valid Arizona driver’s license and reliable transportation and clean driving record.
MS Office skills
