Description

POSITION SUMMARY

The SBHC Department partners with three school districts to provide comprehensive health services at nine SBHCs. The SBHCs reduce health inequities by focusing on prevention and youth empowerment. NAHC is seeking a bright, motivated, detail-oriented individual to work closely with the School Administration and the SBHC Team.

The Program Manager I (PMI) will work as part of a team of health providers who work to improve the health status of students at NAHC’s school-based clinics. The PMI is responsible for the oversight of the school health center including the day-to-day program management, staff supervision and monitoring of program deliverables. The PMI will act as the liaison to school administration, community partners as well as youth and their families. Additionally, the PMI will develop and deliver health education and youth development services as determined by the site.

The Native American Health Center is an accredited institution and adheres to the standards of excellence set forth by the Accreditation Association of Ambulatory Health Care (AAAHC) and the Commission of Dental Accreditation (CODA).

DUTIES & RESPONSIBILITIES Site Administration

1. Supervise program coordinator through regular communications, meetings, trainings, webinars and regular written reports.
2. Coordinate the efforts of outside agencies providing services within the health center.
3. Provide administrative support for the site including budget oversight, program implementation and reporting, sustainability and evaluation. Review monthly Revenue and Expenditure reports and work with the Associate Director of SBHC to strategize to avoid deficiencies and identify solutions.
4. Act as administrative and operations resource to all Health Center staff. Administers policies and procedures in coordination with the SBHC department administrative team.
5. Act as a liaison to county and school administrations, school and partner agency staff, Alameda County Center for Healthy Schools and Communities and UCSF Evaluation team. Develops and maintains good working relationships with school and community organizations within and outside the school based health center site.
6. Collaborate and implement plans to maximize third-party revenue with the SBHC Department administration.
7. Ensure maintenance and compliance with all regulating bodies around facilities, equipment, custodial services and information technology.
8. Provide monthly, quarterly and other reports required by the department and funding agencies.
9. Represent NAHC at various advocacy groups such as the CA and the National School Health Alliance.
10. Attend funder, grantee, and collaborative meetings for cross-site evaluation.

Program Management

1. Actively conduct outreach to students, families, school staff and the greater community regarding services provided. Including school site registration efforts to obtain parental consent.
2. Develop programs in coordination with the other agencies (i.e. Alameda County, San Leandro Unified School District, etc.) that promote health and physical activity and well as provide health education to students and their families.
3. Provide health education to students and coordinate other health education efforts.
4. Manage the alignment of the school based site alongside other SBHC sites and NAHC, and work as a team member to develop and execute new program initiatives.
5. Stay abreast of the latest SBHC initiatives as needed to advance program development and expansion.
6. Participate in project related activities with community members, outside partner agencies and stakeholders, working to advance project-specific goals as well as the overall agency interests effectively.
7. Member Care: Demonstrate understanding and apply working knowledge of safety policies and ensuring safe member practices.
8. Quality Improvement: Actively participate in internal quality improvement teams and work with members proactively to drive quality improvement initiatives in accordance with the mission and strategic goals of the organization, federal and state laws and regulations, and accreditation standards, when assigned.
9. Resolve staffing issues and facilitate conflict resolution for staff under direct supervision.
10. Hire, discipline, evaluate and terminate staff in coordination with the Human Resources department.
11. Foster a team environment to effectively lead and retain your staff. Provide opportunities for staff to grow and develop new skills.
12. Must maintain compliance with ergonomic safety standards; be mindful of posture and regularly practice ergonomic stretches.
13. Safety: Responsible for ensuring that all duties, responsibilities and operations are performed with the utmost regard for the safety and health of all personnel involved, including themselves.
14. Safety: Take appropriate corrective actions to address matters pertaining to employee health and safety that have been brought to their attention.
15. HIPAA: Keep all protected health information (PHI) confidential and abide by HIPAA guidelines for the release and disclosure of any PHI. Will report unauthorized use of disclosure of PHI immediately, to Site Director and HIPAA security officer.
16. HIPAA: Ensure the protection of all PHI and compliance of HIPAA guidelines amongst staff under your supervision. Take appropriate steps to address HIPAA concerns with staff as necessary.
17. Works extremely well under pressure, meet multiple and often competing deadlines.
18. At all times demonstrate cooperative behavior with supervisors, subordinates, colleagues, clients and the community.
19. Other duties as assigned by Supervisor.

Qualifications

MINIMUM QUALIFICATIONS

1. Master’s degree in public health, health education, or a related behavioral sciences field, or Bachelor’s degree and two to three (2-3) years’ experience.
2. Experience in program management and staff supervision.
3. Familiar with capacity building and infrastructure development.
4. Must be able to provide TB, Physical, seasonal flu and proof of Vaccination immunity for Measles, Mumps, Rubella, Varicella, TDAP & Hepatitis B, prior to start date. If vaccination records are more than 10 years old, titers are required to confirm immunity. Excellent social, writing and interpersonal skills.
5. CPR certification must be obtained within 90 days and kept current at all times.
6. Experience working with multi-cultural populations, and able to engage and maintain supportive relationships with high-risk youth;
7. Experience in facilitating groups, teaching/training, resource development and public speaking;
8. Knowledge of principles, methods and materials used in community health education and individual behavior change;
9. Commitment to principles of youth development and youth empowerment;
10. Energy, enthusiasm, resourcefulness, and the ability and desire to initiate projects.
11. Ability to work independently and as part of a multi-disciplinary team. 12. Good organizational, time management, and record keeping skills; 13. Expertise with MS Office.

PREFERRED QUALIFICATIONS

1. Fluency in both English and Spanish, both written and verbal, may be required per operational need.
2. Experience working with school based health centers or in adolescent health care setting.

Salary : $69,430 - $84,052