What are the responsibilities and job description for the Medical Assistant/Receptionist position at Native American Mental Health Services Corporation?
As a medical assistant working at North American Mental Health Services (NAMHS) it is your responsibility to maintain the highest levels of professionalism, quality of care and ethics. The following duties and responsibilities are intended to describe the general nature and level of work performed by the medical assistant.
DUTIES AND RESPONSIBILITIES:
- Check PA schedules daily for due UDT and prepare charts.
- Run cures reports for each patient prescribed control medications.
- Take vitals upon patient check in: height, weight, BP, oxygen level, chief complaint, drug and food allergies and record in patient chart.
- Record and document all pertinent patient information.
- Sanitize all vital stations.
- Collect urine/oral toxicology samples.
- Submit toxicology orders on Millennium and arrange for UPS pick up.
- Collect genetic testing as requested.
- Administer injections.
- Prepare samples for patients and log medications in and out from sample closet.
- Check out patients and schedule follow up appointments.
- If EKG/lab work is needed direct patient on where to complete.
- Contact labs for blood work and all test results.
- Process and complete all medication refill requests.
- Call in all final prescription refills for patients as assigned.
- Process treatment authorization request and prior authorization request.
- Schedule injection and medication shipments.
- Maintain medical supply inventory.
- Complete monthly medication inventory audit.
- Communicate and coordinate immediate care for patients in crisis.
- Maintain positive and professional relationships with pharmaceutical representatives.
- Scheduling of pharmaceutical representative meetings and luncheons.
- Checking messages and responding to patients in a timely manner within 24 hours.
- Uphold HIPPA standards.
- Cover receptionist role and responsibilities when needed.
- Maintain superior communication with staff, both administrative and clinical, and management team.
- Provide excellent customer service.
- Perform all duties as assigned.
- High school graduate or GED certification
- Computer skills required
- Experience with EMR systems preferred
- Medical office experience preferred
- Other skills required: ability to multitask and work efficiently in a fast-paced environment
- Time management skills
- Computer skills required: (Microsoft Office Suite)
