What are the responsibilities and job description for the F&B Server position at Native Lights Casino?
Position: F&B Server Reports to: F&B Supervisor FLSA Status: Non-Exempt Job Summary: As a key member of our Native Lights Casino team, you will be responsible for delivering exceptional food and beverage service to our guests. You will work closely with our F&B Supervisor to ensure seamless execution of our casino procedures and state laws. Our ideal candidate is passionate about providing top-notch customer service, ensuring our guests feel welcome, comfortable, and well attended to at all times.
Key Responsibilities:
Requirements:
Work Environment and Physical Demands:The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The position requires frequent standing, walking, and bending, as well as occasional heavy lifting up to 25 pounds and pushing/pulling objects up to 75 pounds.
Key Responsibilities:
- Escort customers to their tables.
- Assist customers with seating arrangements.
- Assist host or hostess by answering phones to take to-go orders, and by greeting, seating, and thanking guests.
- Presents menus to patrons and answer questions about menu items, making recommendations upon request.
- Takes orders from patrons for food or beverages.
- Writes patrons' food orders on order slips, memorize orders, and enter orders into computers for transmittal to kitchen staff.
- Prepares hot or cold beverages.
- Checks patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Informs customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Serves food or beverages to patrons, and prepares or serves specialty dishes at tables as required.
- Checks with customers to ensure that they are enjoying their meals and takes action to correct any problems.
- Processes customer bills or payments.
- Covers and cleans the area assigned and follows health, safety and sanitation guidelines.
- Stocks serving stations or dining areas with food or supplies.
Requirements:
- A High School Diploma/GED or equivalent strongly preferred.
- Previous server experience preferred.
- Valid HIS Food Handler's Certificate required.
- Current ABLE Commission Liquor License required.
Work Environment and Physical Demands:The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The position requires frequent standing, walking, and bending, as well as occasional heavy lifting up to 25 pounds and pushing/pulling objects up to 75 pounds.
