Charge Nurse (RN)

Job Title: Charge Nurse (RN)
Department: Medical
Status: Full-time, Exempt
Reports To: Medical Director

POSITION SUMMARY

The Charge Nurse (RN) will provide clinical leadership within the Medical Department by supervising Medical Assistants, overseeing patient triage calls and visits, and ensuring high-quality patient care. This role requires a collaborative approach to optimize patient outcomes, support staff development, and uphold compliance with organizational policies and national healthcare standards.

ESSENTIAL DUTIES & RESPONSIBILITIES

Patient Care Coordination

• Coordinate and oversee patient triage calls, assessing the urgency and nature of patient concerns to determine appropriate care pathways.
• Provide clinical support during patient visits, including advanced nursing assessments, wound care, immunizations, and health education.
• Collaborate with providers to develop and implement patient care plans.

Supervision & Leadership

• Supervise Medical Assistants, including assigning daily tasks, monitoring performance, and providing ongoing coaching and feedback.
• Conduct regular team huddles and ensure efficient workflow within the medical team.
• Assist in onboarding and training new Medical Assistants to ensure competency and alignment with organizational standards.

Program Development & Quality Improvement

• Monitor clinical processes to ensure compliance with GPRA, UDS, and NCQA standards.
• Partner with the Quality Improvement (QI) team to identify and address areas for improvement in patient care and clinic operations.
• Contribute to developing and implementing protocols, policies, and procedures.

Administrative Duties

• Maintain accurate documentation in patient records, including triage notes and care provided.
• Oversee inventory and ensure adequate supplies and equipment are available for clinic operations.
• Prepare reports on team performance, patient outcomes, and clinical activities.

Cultural Competency

• Deliver culturally sensitive and respectful care, aligning with the mission of serving diverse populations, including Native American communities.
• Provide training to staff on cultural competency in healthcare.

QUALIFICATIONS

Education & Certification

• Active Registered Nurse (RN) license in Washington.
• Bachelor of Science in Nursing (BSN) preferred.
• Current BLS/CPR certification required.

Experience

• Minimum of 3 years of clinical nursing experience, including 1 year in a supervisory or leadership role.
• Experience in primary care or community health settings preferred.

Skills & Competencies

• Strong clinical assessment and triage skills.
• Excellent leadership and team-building abilities.
• Proficiency in electronic health records (EHR) systems.
• Exceptional communication and interpersonal skills.

WORKING CONDITIONS

• Work is performed in a clinic setting with extended periods of standing, walking, and interacting with patients and staff.
• May require occasional evening or weekend hours for special projects or patient needs.

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

The organization provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Salary : $45 - $50