What are the responsibilities and job description for the Data Entry Clerk position at NativePal?
We are thrilled to announce an exceptional opportunity for skilled Data Entry Clerks to join a well-established organization in the Chattanooga area on a one-year contractual basis. In this pivotal role, you will be integral to our customer service team, handling customer inquiries, processing applications, and ensuring the precision of customer records.
Responsibilities
- Efficiently process customer applications with a meticulous focus on accuracy.
- Professionally address customer inquiries, supplying relevant and useful information.
- Maintain accurate and up-to-date customer credit records.
- Monitor customer accounts and undertake necessary actions based on their status.
- Manage multiple tasks while consistently meeting performance standards.
- Employ strong decision-making and problem-solving abilities to effectively resolve customer issues.
- Demonstrate proficiency in operating essential Microsoft Office applications and email systems.
- Operate independently with minimal supervision while exhibiting strong interpersonal skills.
- Foster a positive teamwork ethic and contribute to a collaborative work atmosphere.
- Exhibit attention to detail in all tasks and responsibilities.
- Adapt to a flexible schedule to accommodate the changing needs of the business.
Required Skills
- Proficiency in Microsoft Word and other Microsoft Office applications.
- Strong written communication skills, particularly in email correspondence.
- Proven ability to execute scanning and typing tasks with a high degree of accuracy.
- Solid organizational skills, capable of managing multiple tasks simultaneously.
- Strong decision-making and problem-solving abilities.
- Ability to work independently as well as collaboratively within a team.
- Keen attention to detail in all assigned tasks.
Qualifications
- A minimum of 1 year of experience in a data entry role or similar position.
- Demonstrated experience in data entry, showcasing a meticulous eye for detail.
- High school diploma or equivalent qualification.
- Familiarity with the insurance industry is a plus.
