Marketplace Coordinator

NativePath is seeking a Marketplace Coordinator to join our Marketplace Team! In this role, you will support the marketplace department by analyzing data across our marketplaces to optimize performance and drive growth. You’ll collaborate closely with the team to track key metrics, execute promotional campaigns, and implement strategies to improve marketplace performance. This position requires a self-motivated, highly organized individual who can handle multiple priorities, think critically, and adapt quickly in a fast-paced environment. If you are detail-oriented, data-driven, and ready to take on the challenge of refining and evolving a marketplace strategy, we want to hear from you!

Who are we?

We’re firm believers that the Standard American Diet is the pitfall to several of the preventable health conditions arising in our society today (including heart disease, diabetes, and neurological disorders). That’s why we created NativePath—a health & wellness company that blends Ancestral Wisdom with Modern Science to offer over 30 different supplements, monthly wellness challenges, and free courses to restore and reset people's health. Since 2017, over 1 million people have gotten “On The Path” with us and, by doing so, have reversed pain, renewed energy, and aged more gracefully.

We provide a rewarding, collaborative, and exciting work environment that focuses on personal growth. Our leaders host weekly company-wide culture calls designed to foster team spirit, encourage movement, and build our community. In 2023, the entire company was flown to a ranch in Tucson, AZ, for team-building activities, and we had a blast while doing it!

If the above resonates with you, we’d love to hear from you!

Responsibilities:

• Analyze raw data and reports to provide updates or key areas of inefficiencies in the marketplaces
• Assist in organizing and managing SOPs, ensuring they are up-to-date and accessible for the team
• Conduct competitor analysis to identify trends, pricing strategies, and growth opportunities
• Monitor and track KPIs across all marketplaces, ensuring performance aligns with company goals
• Assist in the execution and management of all marketplace strategies and promotional campaigns, monitoring results, adjusting strategy as necessary, and ensuring KPIs and performance targets are met
• Manage marketplace support cases by troubleshooting issues, working with support representatives, and ensuring compliance with platform guidelines and policies
• Stay up-to-date on compliance requirements and policy updates across all marketplaces, ensuring adherence to platform rules and policies
• Create and present reports representing the results from testing, KPIs, promotions, etc., that give the team visibility on performance
• Assist with tracking and responding to changes in marketplace search algorithms and ranking factors
• Assist with special projects assigned by the manager, such as tracking and reporting
• Maintain high-quality standards for all marketplaces, QAing listings, products, reviews, feedback, and other workflows
• Assist with inventory management, ensuring that our marketplaces remain in stock
• Ensure smooth operation of daily marketplace activities, assisting the team with various tasks
  
  

Qualifications:

• Experience in e-commerce, marketplaces (Amazon, eBay, Walmart, Target, Meta Shop, TkiTok Shop etc.) or a related field
• Knowledge of online and marketplace sales offerings, specifically in D2C, with experience in an eCommerce environment
• Experience working with back-office marketplace tools and feed-based technologies or platforms
• Possess excellent communication skills and the ability to build a friendly rapport internally and externally by exhibiting a positive and professional demeanor
• Strong analytical skills with the ability to interpret data, track KPIs, and optimize performance across multiple platforms
• Proficiency in Microsoft Excel, Google Suite and other data analysis tools
• Ability to create and maintain SOPs to ensure process consistency and efficiency
• Highly organized with the ability to manage multiple tasks, meet deadlines, and adapt to a fast-paced environment
• High proficiency with computers and software applications
• Familiarity with marketplace compliance and guidelines to ensure listings, promotions, and operations align with platform requirements
• Excellent communication and collaboration skills to work effectively across teams and with marketplace support representatives
  
  

Ideal Candidates Will Possess:

• A self-motivated, proactive attitude with a focus on driving marketplace growth and optimizing performance
• Strong analytical skills and the ability to turn data into actionable insights to improve marketplace strategies
• Excellent organizational and multitasking abilities, able to manage multiple projects and priorities
  
  

Job Type:

• Full-Time
• Non-Exempt
  

Work Location & Schedule:

• 100% Remote
• Monday-Friday
  
  

Compensation, Benefits, & Perks:

• $60,000 - $65,000, and discretionary end-of-year bonus opportunity
• Free NativePath products each month because our employee’s well-being is always top of mind
• PTO and 9 paid holidays 1 floating holiday to recharge your batteries and be your best self.
• Jumpstart your week with our Monday Culture Call and develop deeper connections with the entire team, gain further knowledge of NativePath’s wellness philosophies, and participate in light movement sessions!
• Competitive benefits package, including health, dental, vision, and more
• Access our 401K program a match to help secure your future as you grow with NativePath.
• 100% remote workplace because we know our best work happens when we’re in our natural habitats
• All-company events at incredible locations to bond with your colleagues (and have a little fun)
  
  

Technology:

We are a bring-your-own-device company. All team members must supply their own:

• Computer - PC or MAC with broadband internet and at least 16GB of RAM
• Broadband Internet - minimum of 20 Mbps
  
  

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