What are the responsibilities and job description for the Technical Writer position at Natoli Engineering?
Job Title: Technical Writer
Location: St. Charles, MO 63304
Location: St. Charles, MO 63304
The Technical Writer will have experience in a highly technical field, such as software development, computer science, CNC manufacturing, engineering, or pharmaceuticals/nutraceuticals. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Key Responsibilities:
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success
- Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
- Evaluate current content and develop innovative approaches for improvement
- Knowledge of Good Documentation Practices (GDP) in accordance with Food and Drug Administration (FDA or Agency).
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identifying all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
- Write, review validation protocol for new and existing tablet presses and encapsulators.
- Write new operational Standard Operational Procedures (SOPs) for cross-department processes, systems, and equipment.
- Develop and write Factory Acceptance (FAT) for new and existing tablet presses and encapsulator.
- Work closely with customer service, procurement, engineering, manufacturing, and quality control/assurance personnel to improve manufacturing processes.
- Provide technical support and consultation to Engineering, Customer Services, Technical Services, and various departments as needed.
- Evaluate equipment and procedures for production equipment and production parts.
- Write and if requested assist in the execution IQ/OQ/PQ validation protocols/reports.
- Serve as a liaison with Pharmaceutical/Nutraceutical industry partners in improving their Quality Systems, Research and Development and Manufacturing Practices.
Required Skills and Attributes:
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Experience using XML tools to create documentation
Education and Experience Requirements:
- Bachelor’s degree in relevant technical field
- 2-4 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Benefits:
- Retirement Plans: 401(k) with matching contributions.
- Health Coverage: Medical, dental, and vision insurance.
- Life Insurance: Company-provided and optional additional coverage.
- Paid Time Off: Generous vacation and sick leave policies.
- On-site café, temperature-controlled work environment, and other perks!
Why Join Natoli Engineering?
At Natoli Engineering, located in St. Charles, MO, we’re dedicated to producing high-quality products that meet and exceed customer expectations. Join a forward-thinking team where your expertise will shape the future of our quality processes and standards.
At Natoli Engineering, located in St. Charles, MO, we’re dedicated to producing high-quality products that meet and exceed customer expectations. Join a forward-thinking team where your expertise will shape the future of our quality processes and standards.
How to Apply:
Submit your application and join our team today!
Submit your application and join our team today!
