What are the responsibilities and job description for the IT Support Analyst position at NATURAL GAS FUEL SYSTEMS LLC?
Job Description
Job Description
Job Summary :
Provides system operational support ensuring the effectiveness, efficiency, accuracy, and availability
of systems for end users. Interprets data and turns it into information which can offer ways to improve
how the data is used within the business, thus affecting business decisions.
Key Responsibilities :
- Performs routine maintenance, facilitates customizations and changes to, and ensures system disaster recovery for systems.
- Facilitates employee technology setup, including computer setup and system access.
- Resolves issues and performs authorized changes and upgrades to existing systems. Performs preventative maintenance on IT systems and networks; monitors system performance and accuracy.
- Performs root-cause analysis to identify issues.
- Assists in creation and maintenance of documentation of key decisions, rules, controls and processes.
Competencies :
Education, Licenses, Certifications :
College, university, or equivalent degree in Computer Science, Information Technology, Data Science, or related subject, or relevant equivalent experience required (candidates currently in the process of earning their degree are encouraged to apply).
Preferred Experience :
Preferred (but not required) Skills / Languages :
Additional Information :
The above descriptions are intended to set forth the general nature and level of the work and qualifications required in this position and are not an exhaustive list of all responsibilities, duties, and skills required. Employee must be able to perform the essential functions of the position satisfactory and may be required to perform duties outside of their normal responsibilities from time to time, as needed. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.
PHYSICAL DEMANDS : While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 25 pounds.
As a condition of continued employment, the employee is required to follow Company policies and procedures.
Cummins Clean Fuel Technologies is an equal opportunity employer.
