IT Systems Manager

Job Description

Job Description

Job Summary :

Manages, develops, and implements project(s) of varying complexity and size in assigned functional area. Partners with business stakeholders to ensure a

successful project completion.

Key Responsibilities :

• Leads multiple projects from inception to completion; facilitates project planning sessions with internal stakeholders to determine the scope and objectives of each project; works with business stakeholders to establish project performance goals; designs project plan, develops timeline,identifies project milestones, and tracks performance against performance goals and timeline.
• Identifies, tracks, and works with others to resolve project issues.
• Monitors and communicates project status to project team.
• Plans and monitors project budget, conducts research and analysis; provides input into the design and development of project plans and timelines.
• Manages project risk; uses quality tools to identify areas of risk; works with others on the team and outside the team to identify alternatives or solutions.
• Documents and shares team learnings with other teams; draws on other project team experiences to enhance the success of the project.
• Maintains project notes, databases, and other records; monitors measures and communicates with Project Sponsor and other stakeholders on status of specific projects and assignments.
• Identifies and assigns appropriate resources to accomplish various project tasks; guides and coaches team members through various stages of the project; provides developmental feedback to team members.
• System Upgrades : Plan, test, and implement system upgrades and migrations, ensuring minimal impact on operations.
• ERP System Management : Oversee and manage the company’s ERP system (e.g., SAP, Oracle, Microsoft Dynamics, NetSuite) ensuring smooth operations, proper integration, and optimal performance.
• ERP System Optimization : Continuously evaluate ERP system performance, identifying and implementing improvements to maximize system efficiency and effectiveness.
• Integration with Other Systems : Oversee the integration of the ERP system with other business applications, databases, and external platforms (e.g., CRM systems, e-commerce platforms, HR systems).

Qualifications and Competencies :

Education, Licenses, Certifications :

College, university, or equivalent degree in Computer Science, Information Technology, Business, or related subject, or relevant equivalent experience required. This position may require licensing for compliance with export controls or sanctions regulations.

Experience :

Intermediate level of relevant work experience, including team leadership experience, required.