Ops Compliance Coordinator

Salary Range

USD $24.00/Hr. - USD $30.00/Hr.

Overview

The job in a nutshell:

This position supports the Operations department in driving the overall successful operations of the stores. This is accomplished by monitoring compliance of company initiatives, procedures and mandatory processes at all stores in the company and establishing various services for new and existing stores.

 

Applications are accepted by the date below, which may be updated if the hiring timeline is extended.

4/24/2025

Responsibilities

Main Ingredients:

Complete daily/weekly/monthly compliance checks by communicating with store employees, distributing surveys, monitoring logbooks in HotSchedules, and creating compliance reports.

Administration of the store operations scheduling tool for both store and Store Support Center users, including:

Configuring users and store settings

Creating reports from the scheduling system

Being the main point of contact between the third-party vendor regarding issues and functionality

Creating and maintaining logs for stores

Track stores’ Health Inspections, communicating results with Company leadership, and gathering any missing Health Inspections for the Company’s Sustainability Report.

Drive compliance for and audit the quarterly Department Inspections.

Coordinate inventory transfers through SAP, providing instructions and follow-up to store managers.

Compile inventory data and reporting for compliance metrics.

Work with the Financial Accountant to complete quarterly cycle counts and ensure store compliance.

Compile data for the Operations department that will be used to support store operations decisions.

Create and maintain spreadsheets and other required data for stores and Operations department.

Support the Marketing department to create MS Form Surveys for events and promotions and ensure store’s compliance on surveys.

Create Standard Operating Procedures (SOPs).

Draft training documents for processes completed by the Operations department Crew.

Work with Operations on various initiatives and roll outs as needed.

Store visits to administer compliance audits and support stores as needed.

 

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications

Recipe for Success:

High school or GED equivalent is required

Natural Grocers experience preferred

SAP knowledge required

Retail/grocery store experience preferred

HotSchedules experience preferred

Professional written and verbal communication skills

Proficient in Microsoft tools, including Excel, Word, and Forms

Ability to multitask in a fast-paced work environment and able to manage changing priorities

Effective problem-solving skills

Detail oriented with highly organized time management skills

Takes initiative with a high sense of ownership over duties and follows through

Sense of urgency in the completion of tasks

 

This job description is not an employment contract.  It does not guarantee a job or that the above-listed duties are the limit of responsibilities.  The job and job description are subject to change with and without notice.  Employees are required to accomplish any and all tasks assigned to him/her by their manager and/or other Home Office managers that may not be listed in this job description.

 

Here’s an overview of the benefits we offer our good4u Crew to help ensure the health and wellbeing of you and your family, now and well into the future:

  

All Crew Members

• Birthday Bonus Pay 
• Vitamin Bucks (up to $2,080 earned as store credit annually) 
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure 
• Paid Nutrition Education 
• good4u Crew Member Discount  
• {N}power Program (customer appreciation and rewards program) 
• Regular, Scheduled Pay Increases  
• Advancement Opportunities and Career Development 
• Health and Wellness Program  
• Employee Assistance Program (EAP)   
• Employee Referral Program

 

Full-Time Crew Members (30 hours/week)

• Medical, Dental and Vision Insurance 
• Paid Parental Leave  
• Paid Medical Leave (through company paid short-term disability insurance) 
• Company Paid Short-Term Disability Insurance  
• Company Paid Life Insurance 
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance   
• Retirement Savings Plan (401k) with discretionary Company Match  
• Healthcare and Dependent Care Flexible Spending Account (FSA)  
• Health Savings Account (HSA) with Company Match 

Diversity Statement

At the heart of Natural Grocers' commitment to our community and crew is this belief: All people should be empowered to experience health and wellbeing! We cannot be true to this conviction without honoring diversity and cultivating inclusion throughout every aspect of our organization.

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all. We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We’re committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

Salary : $24 - $30