Senior Membership Engagement Associate

Overview

NRDC is a non-profit environmental advocacy organization. We use law, science, and the support of 3.1 million members and online activists to protect the planet's wildlife and wild places and to ensure the rights of all people to clean air, clean water, and healthy communities. NRDC was founded in 1970 and our people helped write some of America's bedrock environmental laws, including the Clean Water Act and many of the implementing regulations. Today, our team of more than 700 lawyers, scientists, economists, policy advocates, communications experts, and others work across the United States and the globe from our offices in Beijing; Chicago; New Delhi; New York; San Francisco; Santa Monica; and Washington, D.C. 

NRDC is seeking a Senior Membership Engagement Associate to work with the Development team in one of our U.S. based offices with a preference for New York or Washington D.C.

Position Summary 

Reporting to the Managing Director of Membership & Planned Giving, the Senior Membership Engagement Associate’s main responsibilities include producing programmatic webinars, planning member events and answering questions from our members and the public regarding NRDC’s work on behalf of the environment among other duties. The position requires researching and understanding NRDC’s programs and advocacy work to create and manage these stewardship opportunities. This is a great position for a self-starter who enjoys working with stakeholders across teams in a fast-paced environment while juggling multiple responsibilities and balancing priorities. The Senior Membership Engagement Associate's time would be dedicated to handling a wide range of duties that enable timely responses to our supporters and assist the Development Department with our public outreach. 

The position you are applying for is part of the bargaining unit represented by The Washington Baltimore News Guild (WBNG / The Newsguild-CWA Local 32035).  

Responsibilities

• NRDC’s primary point of contact for all environmental inquiries from members and the public via phone, email, and postal mail 
• Manage NRDC’s 2 general information email inboxes and provide prompt responses to inquiries 
• Partner with key stakeholders across various teams to develop and produce quarterly national webinars and member engagement opportunities. 
• Respond to student research and interview requests 
• Update and maintain templated responses to Member and supporter inquiries. 
• Maintain a working knowledge of NRDC’s issues and programmatic work, as well as the interests of NRDC members and supporters; develop and maintain strong relationships with relevant program staff  
• Provide content for the Development newsletter, Philanthropic Times. 
• Coordinate regular programmatic presentations featuring program staff at membership team meetings. 
• Work with Finance department on jointly allocated costs for fundraising appeals 
• Other duties as assigned 

Qualifications

• A bachelor’s degree is required  
• A development or communications professional with a minimum of 2 years’ experience in the field of customer relations and/or environmental non-profit work  
• Exceptional communication skills, both written and oral. 
• Extremely organized project manager with outstanding attention to detail 
• Must have a keen interest in people and a desire to bond Members and prospective Members to the organization by providing outstanding customer service 
• A working knowledge of Microsoft Office is required. Experience with CRM is preferred. 
• Strong knowledge of environmental issues and a willingness and interest in learning 
• Collegial team player that works well with diverse internal and external constituencies. 
• Commitment to diversity, equity, and inclusion is essential 

NRDC is committed to advancing diversity, equity, and inclusion, both in our work and in our workplace. We believe that celebrating and actively welcoming diverse voices and perspectives is essential to solving the planet's most pressing environmental problems, and we encourage applications from candidates whose identities have been historically under-represented in the environmental movement. 

We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, gender, gender identity or expression, marital status, sexual orientation, national origin, citizenship, age, disability, veteran status, or any other characteristic protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.  

We offer competitive salaries, excellent benefits, and a supportive working environment. Salary is based on a nonprofit scale and is commensurate with skills and experience. Internal equity will be reviewed and considered to determine a final offer. For this position, the salary range is $75,000 to $85,000.  

NRDC operates under a hybrid work model. Employees are required to come to the office 8 days per month. 

As a science-based organization, NRDC aims to do our part to help contain the COVID-19 public health crisis. For the sake of health, safety, and equity, we ask that people be vaccinated unless they have an approved medical or religious accommodation or other exemption in accordance with state and local law. We consider a person to be vaccinated two weeks after receiving one full course of a CDC-approved vaccine. In accordance with state or local law, new hires will be asked to attest to vaccination, those wishing to do so may request medical or religious accommodations or other exemptions via NRDC Employee Relations. NRDC treats all vaccine-related data confidentially, in keeping with local, state, and federal laws. 

To apply, visit www.nrdc.org/careers and upload your résumé and cover letter. Please mention where you saw this posting and upload any additional materials that showcase your abilities. Due to the high volume of applications, we will contact only those candidates we would like to interview. Please no phone calls, emails, or in-person résumé drop-offs. 

If you experience technical problems while applying or if you are a person with a disability and need assistance applying online, please reach out to iCIMS Customer Care at 1-800-889-4422. 

For more about NRDC, visit www.nrdc.org. 

Salary : $75,000 - $85,000