Surgical Coordinator

Aesthetic Plastic Surgery Scheduler - Immediate Hire

About us

Natural State Aesthetics, PLLC is the first independent oculofacial plastic surgery clinic in Northwest Arkansas and an award-winning med-spa. Our purpose: return beauty and function to the eyes and face; do right for our patients, community, and each other; be the gold standard for excellence in care and aesthetic outcomes. Learn more at www.NaturalStateAesthetics.com.

Job Description

The Surgery Scheduler is responsible for coordinating all administrative aspects of scheduling patients for surgery. This includes coordination and communication

Supervisory Responsibilities: none

Duties/Responsibilities: coordinate all administrative aspects of scheduling patients for surgery

• Submit surgery paperwork to surgery centers that is accurate, fully completed, and on-time
• Explain patient’s financial responsibility
• Provide clear pre-op instructions
• Secure pre-authorization from insurance
• Secure health clearance from other medical providers as needed
• Align on schedules for clinic and surgery days with internal leadership and external stakeholders
• Resolve scheduling conflicts as needed
• Manage team calendar
• Communicate surgery schedule to surgeons
• Collect and bill for cosmetic surgeries
• Ensure that all HIPAA rules and regulations are in compliance and followed
• Travel to satellite locations as required
• May be required to perform other duties as assigned

Required Skills/Abilities:

• Effective communicator
• Manage multiple priorities consistently meet deadlines
• Thorough, organized system oriented
• Flexible and eager to find solutions that work for multiple parties
• Deliver a positive patient experience
• Ability to establish and maintain effective relationships with patients, visitors, physicians, staff and other persons contacted in the course of work is necessary.
• Strong desire to grow professionally and learn new skills
• Team player

Education and Experience: High School Diploma. Experience in a health/patient care environment is desired.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Prolonged periods of periods of standing and bending
• Must be able to lift up to 15 pounds at times
• Must be able to travel as needed to satellite clinics (currently 2x per month to Rogers or Joplin)

Job Type: Full-time

Pay: $17.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Microsoft Office: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Healthcare: 1 year (Preferred)

Language:

• Spanish (Preferred)
• English (Required)

Shift availability:

• Day Shift (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: Multiple locations

Salary : $17 - $24