What are the responsibilities and job description for the Front Office/Customer Experience Specialist position at NaturaLawn of America?
NaturaLawn of America has been a leader in providing safer, healthier lawns for over 37 years. We are seeking a dedicated Front Office/Customer Experience Specialist to join our team. This role is crucial in ensuring our customers receive exceptional service and support. Our company prides itself on a collaborative and positive work environment, where laughter is valued as the best medicine. Located conveniently near Regent University in Virginia Beach, we offer a dynamic work environment with no weekend work required.
Responsibilities
- Respond to inbound and outbound customer calls with professionalism and courtesy.
- Perform accurate data entry and manage accounts receivables efficiently.
- Schedule service routes and maintain organized filing systems.
- Collaborate with team members to enhance customer satisfaction and operational efficiency.
Qualifications
- Previous experience in an office environment is required.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in data entry and basic accounting tasks.