Dermatology Receptionist/Sales/Medical Assistant

Job Title: Dermatology Receptionist/Sales/Medical Assistant
**Prior experience in a medical office or aesthetic practice REQUIRED.**

Job Summary:
We are a new aesthetic medical practice in Palm Beach County looking for a Receptionist/Medical Assistant to join our team. Our mission is to deliver an exceptional patient experience, and we seek a professional who can provide an elite level of service to both patients and staff. The ideal candidate is a dynamic multitasker with excellent communication, organizational, and customer service skills. This role revolves around sales, including promoting products and services, outreach to acquire new patients, and assisting with marketing needs. Prior experience in a medical or aesthetic office is preferred. This individual must be dependable, highly energetic, hard-working, professional, focused, and personable.

Please note: While this is a dual-location role, the individual will primarily work in our West Palm Beach location. However, based on the schedule and the needs of the practice, they will travel to the Palm Beach Gardens location to provide coverage and assistance as needed.

Duties and Responsibilities:

Front Desk and Administrative Support

• Greet patients in a professional and welcoming manner.
• Manage the patient experience throughout their visit, ensuring high satisfaction.
• Collect and enter patient information accurately, ensuring all necessary details are communicated to the clinical team.
• Answer multiple phone lines, schedule appointments, and coordinate patient flow efficiently.
• Collect and process fees associated with services and products offered.
• Promote skincare products and educate patients on at-home care programs.
• Stay knowledgeable about and actively promote all brands and services offered.
• Actively contribute to sales efforts by upselling products and services when appropriate.
• Participate in team meetings and contribute to business development strategies.

Outreach and Marketing

• Develop and maintain an outreach process to acquire new patients and grow the practice.
• Assist in creating marketing materials such as Canva ads and promotional content.
• Record and edit content to support marketing campaigns.
• Manage and post on social media platforms to promote services, products, and events.
• Collaborate with the team to strategize and implement innovative marketing efforts.

Clinical and Medical Assistant Duties

• Room patients and manage patient flow between appointments.
• Assist with room setup, turnover, and preparation for procedures.
• Support practitioners by preparing supplies and ensuring a clean, sterile environment.
• Educate patients on post-treatment care instructions as directed by the provider.
• Maintain inventory of medical supplies and ensure treatment rooms are fully stocked.
• Assist with light clinical duties such as applying numbing cream, scribing during consultations, or handling post-procedure needs under supervision.

Requirements:

• Flexibility to primarily work in West Palm Beach with occasional travel to Palm Beach Gardens as needed for coverage and assistance.
• Prior experience in a medical office or aesthetic practice REQUIRED.
• Strong computer skills with proficiency in Canva, social media platforms, and Windows/Apple-based systems; ability to operate basic office equipment is essential.
• Exceptional communication and telephone skills.
• Ability to multitask and remain calm and efficient in a fast-paced environment.
• Professional demeanor and genuine concern for patients' welfare.
• Ability to work as part of a team and independently.
• Self-starter with a proactive approach to problem-solving and marketing initiatives.

What We Offer:
This is a full-time position with a competitive compensation package, including:

• Medical, vision, and 401(k) benefits.
• Opportunities for professional growth within a supportive and innovative practice.
• The chance to be part of an amazing team delivering outstanding care and results.

If you are a highly organized, personable, and hardworking individual who thrives in a sales-driven environment and enjoys combining administrative, clinical, and creative marketing skills, we encourage you to apply and join our exceptional team!

Job Types: Full-time, Part-time

Pay: $18.58 - $27.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k)
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $19 - $27