What are the responsibilities and job description for the Shift Lead / Server position at Nature's Brew?
Front of House Captain – Lead Our Hospitality Team!
We’re looking for a dedicated and dynamic Front of House (FOH) Captain to join our team! This isn’t your average leadership role—our space is intimate, our team is tight-knit, and we rely on strong communication and hands-on leadership to deliver exceptional service. If you love connecting with people, thrive in a fast-paced environment, and take pride in creating a welcoming atmosphere, we want to meet you!
About Us:
We’re a well-established café that’s been a local favorite since 2013. Our 98% scratch kitchen means we take quality seriously, and that extends to our front-of-house experience as well. We value integrity, creativity, and innovation, and we empower our team to bring fresh ideas to the table. We’re passionate about creating a warm, community-focused environment where both guests and team members feel at home.
What You’ll Be Doing:
- Leading by example on the floor—greeting guests, running food and drinks, and providing top-tier service!
- Training, coaching, and supporting FOH team members to maintain high service standards.
- Managing the flow of service and ensuring smooth communication between the kitchen and FOH.
- Handling guest concerns with professionalism and grace.
- Assisting with opening and closing duties, including cash handling and reporting.
- Maintaining a clean, organized, and welcoming front-of-house environment
What We’re Looking For:
- Experience in a front-of-house leadership role (senior server/barista, bartender, shift lead, or captain experience preferred)
- A team player who thrives in a small but busy café
- Strong communication and problem-solving skills
- Someone who takes initiative and is willing to jump in wherever needed
- Availability for shifts ranging from 7:00 AM – 4:30 PM
- Valid ServSafe Food Handler Certificate (California Required)
☀️Hours & Schedule:
- 25-38 hours per week, depending on business needs (average 25 hours/week)
- Must be available for morning and daytime shifts
- Flexibility with schedule, weekends required
Why You’ll Love It Here:
- Work in a collaborative and supportive environment where your leadership makes a difference
- Opportunities to contribute ideas and help shape the guest experience
- Enjoy a consistent schedule with daytime hours
- Be part of a team that values both personal and professional growth
A Peek At Our Benefits:
- Complimentary shift drink (every shift) and staff meal (6 hour shift)
- Starting at $18.50 / hr tips
- Opportunity for growth within the company
- Employee discount across all locations
If this sounds like the right fit for you, apply now!
We can’t wait to welcome our next Front of House Captain! ☕
Salary : $19 - $22