What are the responsibilities and job description for the Sales Associate position at Nature's Surfaces?
We are looking for a full-time sales associate to add to our team. Our perfect candidate requires great customers skills, be excited to learn about our industry, and want to grow with our company. Your duties and responsibilities will include working closely with our customers and contractors to determine their needs, answer their questions about our products and recommend the right solutions. Your knowledge must include kitchen/bath design and you must be skilled with using a computers and closing contracts. To be successful in this role you will need to learn about our products and have a basic understanding of our installation process.
Responsibilities
- Ensure high levels of customer satisfaction through excellent customer service
- Assess customers needs and provide assistance and information on our products and services
- Welcome customers to our retail store and answer their queries
- Draw and price client projects, execute contracts and collect deposits
- Follow up with phone calls and client leads
- “Go the extra mile” to learn the industry
- Remain knowledgeable on products offered and discuss available options
- Team up with co-workers to ensure proper customer service
Skills
- Proven work experience in a customer focused position
- Experience in the kitchen/bath industry
- Ability and proven experience in selling construction products and services
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Basic computer skills and the ability to learn new software quickly
- Solid communication and interpersonal skills both in person and using phone, text and email
- A friendly and energetic personality with a customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work full time
- High school degree
- An eye for design and knowledge of color theory are a plus.
Job Type: Full-time
Pay: $40,000.00 - $70,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Compensation Package:
- Bonus opportunities
- Performance bonus
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Rotating weekends
- Weekends as needed
Work Location: In person
Salary : $40,000 - $70,000