What are the responsibilities and job description for the Operations Coordinator position at NatureBridge?
The operations team manages all program logistics, ensuring that information is collected and communicated effectively and efficiently, and supports program delivery. As the Operations Coordinator, you will support customer visits and tours, welcoming guests upon arrival and serving as host for weekend events in rotation with other staff.
You will be primarily responsible for conference customer communications and serve as the primary contact for conference group coordinators. This role stewards conference guests and conference group coordinators through all pre-event preparation to help ensure a successful on-site retreat.
This is a temporary, part-time position that will end on November 15th. This hybrid role requires an in-person presence on the Olympic Campus at least 70% of the time. It will require an onsite presence on Fridays and sometimes on weekends.
Your Primary Job Will Be To
You will be primarily responsible for conference customer communications and serve as the primary contact for conference group coordinators. This role stewards conference guests and conference group coordinators through all pre-event preparation to help ensure a successful on-site retreat.
This is a temporary, part-time position that will end on November 15th. This hybrid role requires an in-person presence on the Olympic Campus at least 70% of the time. It will require an onsite presence on Fridays and sometimes on weekends.
Your Primary Job Will Be To
- Serve as the primary coordinator for conference and wedding programs, and support a culture of responsiveness and customer service
- Manage pre-event preparation for single and multi-day groups, including communication, paperwork, compliance, contracts, and payment.
- Manage and update the campus conference schedule; coordinate campus resources across all groups.
- Review and approve required paperwork from attending groups (insurance, contracts, waivers, invoices, etc.).
- Manage program details in SalesForce, calendars, and other documents, ensuring that information is accurate and appropriately communicated.
- Give campus tours (often on weekends) to prospective customers.
- Greet and welcome conference guests and introduce them to on-site staff.
- Support guests while on site, including supporting urgent situations as part of our on-call systems.
- Ensure smooth program implementation by refining, developing, communicating, and supporting event logistics systems and processes.
- Collaborate closely with other operations team members and with the outreach and enrollment team to prepare all conference programs.
- Support the hospitality team to maintain a comfortable and welcoming campus for all NatureBridge customers and staff.
- Steward campus spaces and support campus projects.
- Perform other duties as assigned.
- $21-24/hour, 20 hours/week
- Medical, dental and vision insurance
- Option for a 403b retirement plan with employer match after six months
- Paid sick leave
Salary : $21 - $24
