What are the responsibilities and job description for the Nautica - Windows on the River - Banquet Server position at NAUTICA ENTERTAINMENT LLC?
A Legacy of Excellence
Entertaining Your World
Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.
Jacobs Entertainment is currently in search of a “Banquet Server” for Windows on the River. Spectacular inside and out, Windows on the River prepares and presents gourmet cuisine in a dramatic yet comfortable setting with dazzling views of Cleveland’s unique signature bridges and sparkling skyline. Located in the heart of the Nautica Entertainment Complex, guests can enjoy the best of Cleveland’s waterfront and nightlife before and after and event.
Our employees are supported with a comprehensive benefits program that include the following:
- $200 Referral Bonus
- Paid Sick Leave available immediately and renews annually—prorated based on average hours worked
- Employee Assistance Program FREE of charge
- Matching 401K program after 90 days
- Ongoing learning and development programs
- Work towards your future advancement within the company—most of our supervisors and managers are promoted from within
Essential Job Responsibilities and Duties:
- Maintain a sense of urgency during all events to ensure timely food & beverage delivery, bussing, and clearing
- Be attentive to guests, anticipate their needs, and comply with guest requests
- Complete proper and timely set-up and breakdown of concert event to include but not limited to set-up of concessions stands, food/drink stands, dishware, chairs
- Comply with all liquor laws, health regulations, and company policies
- Attend and actively listen during pre-shift meetings
Skills, Education and Other Requirements:
- High School diploma or equivalent preferred but not required
- Must be able to verbally communicate in conversational English
- Able to work well under high pressure and fast paced situations
- Understanding of basic food handling protocol
- Understanding of Ohio Liquor Law including service to intoxicated people
- Understanding of underage drinking laws
- Identification that establishes identity
- Identification that establishes the right to work in the United States