What are the responsibilities and job description for the Dock Hand position at Nautical Boat Club?
General Summary of the Position
Nautical boat club's outstanding reputation is based on exceptional and consistent Customer/Member services and fleet appearance and performance. To that end, the Dock Hand is responsible for maintaining the exterior/interior of the fleet to the Company’s high standards. Additionally, this position assists other staff with member, customer, and guest services, and maintenance repair of the boats, docks, offices, and water equipment to provide smooth daily operations of the businesses
Essential Functions
- Must be able to use typical office equipment including, but not limited to, telephone, copier, and computer and paper filing systems
- May be required to lift items up to 25 pounds in weight
- Must be able to swim without assistance
- Must be able to work in diverse outdoor climates and outdoor temperature extremes
Duties, Knowledge, Skills and Abilities
- Assist with Member and Customer services including but not limited to greeting members and walk in visitors as they arrive and leave the docks, answering questions, capturing contact information from Prospects, assisting with carrying coolers and personal boating luggage, pushing dock carts, etc.
- Work with dock staff to ensure that the Club fleet has an unwavering “superior” level of appearance and cleanliness using Club Checklists as a guide for daily, weekly, and “detail” cleaning and repairs. This level must be maintained in a way that minimizes boat downtime.
- Assist in maintaining boating-related supplies as required to perform the essential duties of the job; hand and power tool organization, dock carts, extension cords, repairing water toys such as tubes, ski’s, wakeboards, life jackets, and paddle sport paddles.
- Assist in cleaning, organizing and maintaining the docks, dock offices, signage, toy shed, and paddle sport area.
- Work with dock staff and marine professionals to quickly and accurately identify and diagnose functional issues or damage to the Club’s fleet including but not limited to engine, outdrive, power steering, alternator, upholstery repair, fiberglass repair, etc.
- Identify and repair “minor” problems with the fleet. Assist in completing a boat fleet “To-Do” list for minor repairs including but not limited to and tightening/replacing fasteners, snaps, screws etc.
- Assist with the boat show and other promotional and social events
- Other Duties as assigned by the Owner and/or Location Manager
Job Type: Part-time
Pay: $8.00 - $15.00 per hour
Benefits:
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: One location
Salary : $8 - $15